Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. The Product Manager will gather and prioritize product requirements, coordinate with engineering teams, manage the product lifecycle, and utilize data to enhance product offerings.
Responsibilities:
- Gather and prioritize product requirements to create in support of product roadmap. Translate market requirements into functional specifications (user stories)
- Coordinate closely with Engineering to drive product vision, define and refine product requirements
- Define and prioritize a product backlog
- Manage lifecycle of the product from market requirements to product release, implementation, adoption and iteration
- Communicate effectively with engineering, sales, marketing, implementation teams and leadership to ensure business and customer goals are met
- Utilize data to understand customer needs and behaviors as well as business objectives, and enable the team to transform that knowledge into product enhancements and new features
- Conduct competitive research and analysis
Requirements:
- Bachelor's Degree
- 3 years of experience working in a Product role. In lieu of Product specific experience, 3 years working within a software delivery organization in an Engineering, Support, Business/Systems Analyst or UX design role, may be considered
- Experience with B2B and SaaS-based solutions preferred
- Managed healthcare, benefits, and/or outsourcing service experience a plus
- Experience with software project management tools, preferably JIRA
- Strong project management, organizational skills, and an understanding of how to develop functional requirements
- History of proven results delivering high quality, customer-driven products on time
- Goal-oriented, must be able to demonstrate success meeting and exceeding business objectives
- Strong analytical and problem-solving skills, ability to use data to spot and address risks and opportunities
- Self-starter with ability to drive decisions and lead projects from start to finish
- Exceptional decision-making, prioritization, and time management skills
- Strong written and verbal communication skills
- Ability to build and maintain business relationships across all organizational levels, i.e. peers, vendors, clients
- Adaptability to work in a fast-paced and constantly changing environment