Senior Presales Systems Engineer - Albany Area/Eastern NY

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work. The Senior Presales Systems Engineer will provide pre-sales technical support for complex products and solutions, focusing on customer engagement and solution design while also ensuring ongoing customer satisfaction post-sales.

Responsibilities:

• Manage account and partner responsibilities for selected accounts in assigned territory
• Provide the optimum combination of hardware, software, and services to meet complex customer needs
• Play a role in the development of the bid, proposal, and presentation of the solution to the prospect
• Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory
• Perform a career level of technical presentations for customers, partners, and potential prospects
• Manage vendor partners to help drive business and deliver demand generation events
• Drive account relationships over time to continue to deliver advice to the customer and identify additional opportunities; maintain and manage a sales pipeline and forecasts against regional goals
• Possess career competitive knowledge including solution, technology, and product offerings
• Provide consultative support to key internal/external stakeholders in assigned territory
• Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations
• Assists the sales staff in assessing potential application of company products to meet customer needs
• May prepare detailed product specifications for the development and implementation of customer products/applications/solutions
• May create detailed design and implementation specifications for complex products/applications/solutions
• May build a proof of concept based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
• May provide selective post-sales support to ensure ongoing customer satisfaction
• May provide consultation to prospective users and/or product capability assessment and validation

Requirements:

• Typically requires a minimum of 5+ years of related experience with a Bachelor's degree; or 3 years and a Master's degree OR have significant experience in networking, technical, and pre-sales activities roles
• In depth knowledge of L2/L3 networking, routing, WLAN, LAN and WAN
• Due to the responsibilities of this role, this role does not have the ability to sponsor. Candidates must be US citizen or Green card holders at time of hire as this role will be supporting SLED Government accounts
• Career level oral & written communication, organizational, presentation, prioritization, and interpersonal skills
• Must be customer focused and have the ability to design and manage solutions to complex technical issues
• Ability to interface with senior levels of internal / external organizations is required
• Ability to mentor more junior Systems Engineers in the assigned territory is required
• It is strongly recommended that candidates possess industry expert-level certifications with Aruba and Juniper expert level certifications preferred