Senior Product Designer II, Activation

HubSpot is an AI-powered customer platform that focuses on helping businesses grow faster by prioritizing customer needs. The Senior Product Designer II, Activation will lead design work across multiple stages of the customer journey, creating guided experiences that help customers achieve meaningful outcomes quickly while collaborating with various teams to ensure cohesive design across products.

Responsibilities:

• Own End-to-End Experiences: Lead design work that spans multiple stages of the customer journey—from discovery through launch and iteration
• Design for Activation and Value: Create guided, adaptive experiences that help customers reach their first meaningful outcomes quickly
• Connect Systems and Surfaces: Design flows, patterns, and frameworks that create continuity across products while maintaining simplicity and clarity
• Partner Across Disciplines: Collaborate closely with Product Managers, Engineers, Researchers, Content Designers, and Data partners
• Use Data to Learn and Iterate: Define success metrics, validate designs with qualitative and quantitative insights, and continuously improve shipped work
• Elevate Craft and Culture: Participate in critique, mentor peers, and help raise the bar for journey-focused design at HubSpot

Requirements:

• Proven Product Design Craft: A portfolio demonstrating strong visual design, interaction design, systems thinking, and measurable user or business impact
• Journey-Level Thinking: Experience designing across multi-step flows, lifecycle stages, or interconnected products
• Cross-Functional Collaboration: A track record of partnering effectively with PMs, engineers, and other designers to drive outcomes
• Systems and Scale Mindset: Comfort designing within large platforms where consistency, reuse, and cohesion matter
• Comfort with Ambiguity: Ability to navigate evolving strategy and complex problem spaces with clarity and momentum
• Growth Mindset: Curiosity, openness to feedback, and excitement about learning—especially in AI-powered product environments
• Bonus: Experience with B2B SaaS, onboarding or activation systems, personalization, or experimentation at scale