E-Commerce Associate IV

Description

Shift Schedule - Monday to Friday, 7:00am - 3:30pm

POSITION SUMMARY

The individual in this role is accountable for providing support to outbound e-commerce operations by performing tasks such as picking, verifying, packing, managing queues, and shipping orders in alignment with customer specifications and requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure proper packing and labeling of items.
• Safely and promptly load items onto material handling equipment. 
• Read and interpret stage plans, pick lists, and standard operating procedures (SOPs) or work instructions (WI). 
• Operate material handling equipment, including RF devices, label machines, weight scales, and powered equipment such as forklifts, pickers, or pallet jacks. 
• Use RF devices to pick and transfer materials to staging areas.
• Conduct quality inspections to ensure correct part number and quantity, following procedures for accurate transfers, transactions, and labeling. 
• Ensure accuracy of Pallet Manifest documentation.
• Inspect material handling equipment, structures, or materials to identify any problems or defects. 
• Mark and/or tag containers with identifying information. 
• Assist in researching and identifying the root cause of shipping load discrepancies. 
• Responsible for returning any overages brought to shipping.
• Participate in a collaborative work environment utilizing effective communication and willingness to cross train to enhance team productivity, versatility, and skill development.
• Comply with comprehensive safety protocols and participate in ongoing training to ensure a secure work environment and maintain a safety-conscious culture. 
• Follow all 5S principles and guidelines daily to optimize workflow, efficiency, and a clean work environment.
• Undertakes additional responsibilities and tasks as directed by management.

Requirements

QUALIFICATIONS (Education, Experience, & Skills required)

• Preferred: High School Diploma or an equivalent qualification; 2 years’ experience or an equivalent combination of education and experience.
• Experience operating all Material Handling Equipment - Forklift, Hand Truck, Pallet Jack, Reach Truck, etc.
• Demonstrates strong problem-solving abilities. 
• Capable of following instructions and responding to management direction. 
• Detail-oriented and able to handle multiple tasks simultaneously.
• Exhibits experience working collaboratively in a team environment. 
• Has the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals.
• Possesses effective verbal communication skills 

Licensing or other special certifications: n/a

Financial Responsibility

Does this job have budget responsibilities? No

Does this job have other financial responsibilities? No

Management/Supervisory Authority

Does this job manage or supervise associates?* No

Does this job supervise in multiple business units and/or countries? No

Work Environment

This role involves working in a warehouse setting. In the warehouse, standard equipment such as computers, phones, photocopiers, cameras, and material handling equipment (forklift, reach truck, order picker, etc.) are used.

Physical Demands

The physical demands described here are representative of those that must be met by employee to successfully perform the Essential Duties and Responsibilities:

Physical Demand Description

• Standing Must be able to frequently remain in a stationary position
• Walking, Reaching and Handling Must be able to frequently move about inside the warehouse to access product and machinery, etc. Must be able to stand and walk 60% of time, lift up to 40 lbs. normal, up to 70 lbs. less than 10% of time.
• Seeing Frequently reads various documents and operates computer and other office tools/databases/equipment.   
• Talking and Hearing Frequently communicates with colleagues, co-workers, and customers. Must be able to exchange accurate information in these situations.  
• Manual Dexterity Frequently operates a computer and warehouse machinery.