Staff AI Engineer - R37

R1 RCM is a leading healthcare platform that integrates AI technology to enhance healthcare operations. The Staff AI Engineer will lead the development of AI/ML systems, collaborating with cross-functional teams to ensure models are production-ready and deliver measurable business value.

Responsibilities:

• Build training and inference infrastructure for a fast-moving research team, including experiment tracking and benchmarking
• Design and develop scalable AI systems for retrieval, ranking, categorization, and generative AI over large-scale unstructured healthcare data
• Design, build, and operate AI/ML Systems end-to-end: from problem framing and model selection to production build and deployment, to ongoing improvement
• Work backwards from complex business problems to define AI abstractions and system architectures that are scalable, explainable, and maintainable
• Bring rigor to scientific decisions by defining the right evaluation datasets, metrics, and validation strategies tied to real outcomes
• Design ranking and triage models that determine how work is routed between AI agents and human operators
• Establish feedback loops and data flywheels that continuously improve model performance in production
• Partner closely with software engineers, product managers, clinicians, and operators to ensure AI/ML systems deliver measurable business value
• Prototype and scale new AI capabilities from 0 → 1, then harden them for real-world production use
• Mentor other AI/ML engineers and promote best practices across modeling, evaluation, and deployment

Requirements:

• 5 years of software engineering experience
• 2 years of AI/ML experience