Key skills
BedrockOracleServiceNowChange ManagementCommunicationCollaboration
About this role
STAFFXPERT LLC is seeking a Clinical Solution Advisor on behalf of their client in the United States. This role supports a large-scale Electronic Health Record (EHR) modernization initiative, providing technical and functional expertise in clinical systems, solution configuration, and stakeholder collaboration.
Responsibilities:
- Provide technical expertise using Oracle Health configuration tools such as DCPTools, CoreEventManager, and Bedrock to manage and enhance clinical solutions
- Support Electronic Health Record (EHR) initiatives, including knowledge transfer and system optimization
- Design and develop new software solutions or enhance existing applications within healthcare/clinical environments
- Manage, track, and resolve tickets and change requests using ServiceNow, aligning with Oracle Health model recommendations
- Lead functional validation and end-user testing for EHR and integrated third-party systems
- Collaborate with cross-functional stakeholders, including clinical teams, solution experts, and project managers, to ensure successful delivery
- Monitor project deliverables, timelines, risks, and issues; escalate and mitigate concerns as needed
- Facilitate communication across teams to ensure alignment on requirements, workflows, and system functionality
Requirements:
- Minimum 5+ years of professional experience in healthcare IT or clinical systems
- Strong experience with EHR systems and clinical workflows
- Hands-on expertise with Oracle Health tools such as DCPTools, CoreEventManager, and Bedrock
- Experience working independently on system design, development, or enhancements in a clinical environment
- Proficiency in ServiceNow for ticket and change management
- Strong analytical, problem-solving, and communication skills, with the ability to engage stakeholders effectively
- Bachelor's degree in Healthcare IT, Computer Science, Engineering, or a related technical field (or equivalent experience)
- Experience supporting government healthcare programs or similar large-scale implementations
- Prior involvement in EHR implementation or modernization projects
- Familiarity with clinical informatics, system integration, and healthcare data standards