Presales Engineer (US/Canada, CPA, B2B SaaS)

CG-VAK Software & Exports Ltd. is a growing company seeking a Presales Engineer to help customers realize the value of their solutions. The role involves collaborating with Sales, Product, and Engineering teams to address complex customer needs, particularly in the finance domain, and requires strong solutioning capabilities.

Responsibilities:

• Understand customer billing models and configure Zenskar contracts, pricing, metering, and invoicing accurately
• Translate complex business requirements into clear, structured Zenskar workflows and setups
• Design solutions for complex billing, revrec and reporting processes, focused on outcomes rather than features
• Partner with Sales on live demos, sandbox setups, and RFP responses
• Participate in discovery conversations with CTOs, CFOs, Controllers, VPs of Finance, and senior stakeholders, connecting customer needs to Zenskar's capabilities
• Build and maintain demo environments that reflect real-world enterprise use cases
• Support enterprise deal cycles and contribute meaningfully to deal outcomes
• Act as the voice of the customer internally, sharing structured insights with Product and Engineering
• Create clear handoff documentation when transitioning deals or use cases
• Raise and follow through on time-sensitive issues to ensure momentum is never lost
• Create customer-specific solution documentation and onboarding references
• Contribute to internal knowledge bases, enablement material, and product documentation
• Communicate clearly — simple enough for a CXO, precise enough for technical teams

Requirements:

• Must have 6+ years of relevant experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing sales enabler role in a B2B SaaS environment
• Must have spent the last 3+ years continuously in a Solutions Engineer / Pre-Sales / Technical Consultant role, owning customer-facing solutioning, demos, and deal support
• Must have hands-on experience conducting technical discovery sessions, enterprise demos, sandbox setups, and POCs for mid-market and enterprise customers
• Must have experience supporting or co-owning enterprise deal cycles of $75k+ ACV, with multi-stakeholder sales processes (Finance, CFO, CTO CXO-level stakeholders)
• Must have strong solutioning experience, including configuring workflows, pricing, contracts, billing logic, and implementing technical demos of SaaS products
• Must have a strong understanding of APIs, SaaS architecture, and system workflows, with the ability to reason through integrations and technical use cases
• Must have either CPA (or equivalent certification, CPA preferred)
• Must have worked in B2B SaaS companies, preferably in FinTech / Billing / ERP / RevOps domain
• If candidate based in US, select United States (USA) option in Current Location while uploading
• Convert CTC in INR (not in USD) while uploading candidate CTC/ECTC
• Once the candidate is shortlisted, candidate needs to book the intro call with client as per their availability, share calendar link
• For CTC, use 90 as conversion from dollar to INR
• Experience working at or selling products related to Billing / Subscription management / RevOps / ERP systems e.g., NetSuite, Salesforce Billing, Zuora, Chargebee, Recurly
• Must have deep functional knowledge of finance operations, including: Revenue recognition (RevRec), Billing and invoicing workflows, Order-to-cash lifecycle, Close cycles and financial reporting
• Proven experience in owning implementation or go-live outcomes, including accountability for delivery timelines and quality
• Experience using CRM tools (e.g., Salesforce) for pipeline tracking, deal support, and customer engagement