Senior Manager, Product

Known is a modern marketing company that combines art and science to tackle challenges in the marketing landscape. They are seeking a driven and user-centric Senior Product Manager to own the roadmap for internal tools and platforms, including their flagship product Skeptic, while collaborating with engineering, design, and business stakeholders.

Responsibilities:

• Define and prioritize the roadmap for Skeptic internal tools and platforms, balancing business needs, user feedback, and technical feasibility
• Listen to stakeholders' requests, identify the underlying problem to be solved, and deliver a solution that addresses what is needed. Write clear product requirements, user stories, and specs that translate business needs into buildable solutions
• Work closely with engineering and design to deliver reliable, scalable internal software on time
• Analyze usage data and gather qualitative feedback from internal users to continuously improve products
• Communicate roadmap progress and product decisions clearly to stakeholders and leadership
• Fully own and manage the backlog, including grooming, prioritization, and sequencing
• Understanding of the technical architecture of complex and highly scalable web applications and/or data products
• Utilize project management skills, including precise and effective communications, and manage multiple competing priorities simultaneously in a fast-paced environment
• Make visible project timelines and risks. Drive product launches by ensuring the delivery of inputs from stakeholders

Requirements:

• 4+ year of progressive product management experience, ideally with internal tools, enterprise software, or SaaS products
• Experience working with internal stakeholders - you know how to gather requirements from busy, non-technical teams
• Strong written and verbal communication skills - you can align stakeholders and write a crisp spec
• Collaborative mindset with the ability to influence without authority across multiple internal teams
• Excellent servant-leadership skills with a willingness to roll up your sleeves to get the job done
• Understanding of the technical architecture of complex and highly scalable web applications and/or data products
• Utilize project management skills, including precise and effective communications, and manage multiple competing priorities simultaneously in a fast-paced environment
• Experience working in an agile/scrum environment
• Technical background or ability to engage meaningfully with engineers
• Familiarity with design tools (e.g., Figma) and project management tools (e.g., Jira)
• Experience with media agency systems and processes
• Experience working at an early-stage or high-growth startup
• Product-centered certifications or coursework