Scalence L.L.C. is a company seeking a Senior Backend Engineer specializing in the ServiceNow platform. The role involves designing and building event ingestion and processing systems for Windows environments, along with developing production-grade solutions and owning the end-to-end process.
Responsibilities:
- Design and implement backend systems that ingest, process, and analyze events from Windows client/server applications
- Build and maintain custom ServiceNow platform solutions (scripting, integrations, platform services)
- Translate product requirements into scalable, well-architected technical designs
- Own quality through automated testing, code/design reviews, CI/CD, and production readiness
- Debug and troubleshoot complex issues spanning Windows environments, backend services, and ServiceNow
- Build lightweight UI components where needed to support backend functionality
- Apply AI assisted tools pragmatically in engineering or data workflows
Requirements:
- 6+ years professional software engineering experience
- Strong backend engineering fundamentals: system design, data structures, testing, CI/CD
- Hands‐on ServiceNow custom development experience (beyond admin/config)
- Experience with event-driven or telemetry-based systems
- Working knowledge of Windows environments, including how applications emit and consume system events
- Proven ability to debug distributed systems end-to-end
- Comfortable operating in a high‐bar, product engineering environment
- Experience with C++ and/or C# in production systems
- Background in monitoring, discovery, observability, or event pipelines
- UI development experience (ServiceNow UI Builder, modern web UI)
- Prior exposure to AI assisted engineering or data analysis workflows