Senior Manager, Product

Known is a modern marketing company that combines art and science to tackle the challenges marketers face today. They are seeking a driven and user-centric Senior Product Manager to own the roadmap for their internal tools and platforms, including their flagship product, Skeptic, while collaborating with engineering, design, and business stakeholders to enhance productivity and operational efficiency.

Responsibilities:

• Define and prioritize the roadmap for Skeptic internal tools and platforms, balancing business needs, user feedback, and technical feasibility
• Listen to stakeholders' requests, identify the underlying problem to be solved, and deliver a solution that addresses what is needed
• Write clear product requirements, user stories, and specs that translate business needs into buildable solutions
• Work closely with engineering and design to deliver reliable, scalable internal software on time
• Analyze usage data and gather qualitative feedback from internal users to continuously improve products
• Communicate roadmap progress and product decisions clearly to stakeholders and leadership
• Fully own and manage the backlog, including grooming, prioritization, and sequencing
• Understanding of the technical architecture of complex and highly scalable web applications and/or data products
• Utilize project management skills, including precise and effective communications, and manage multiple competing priorities simultaneously in a fast-paced environment
• Make visible project timelines and risks. Drive product launches by ensuring the delivery of inputs from stakeholders

Requirements:

• 4+ year of progressive product management experience, ideally with internal tools, enterprise software, or SaaS products
• Experience working with internal stakeholders - you know how to gather requirements from busy, non-technical teams
• Strong written and verbal communication skills - you can align stakeholders and write a crisp spec
• Collaborative mindset with the ability to influence without authority across multiple internal teams
• Excellent servant-leadership skills with a willingness to roll up your sleeves to get the job done
• Understanding of the technical architecture of complex and highly scalable web applications and/or data products
• Utilize project management skills, including precise and effective communications, and manage multiple competing priorities simultaneously in a fast-paced environment
• Experience working in an agile/scrum environment
• Technical background or ability to engage meaningfully with engineers
• Familiarity with design tools (e.g., Figma) and project management tools (e.g., Jira)
• Experience with media agency systems and processes
• Experience working at an early-stage or high-growth startup
• Product-centered certifications or coursework