Staff Backend Product Software Engineer, Commerce Platform

Dropbox is a leading company focused on providing cloud storage and collaboration solutions. They are seeking a Staff Backend Software Engineer to build and evolve systems that support the monetization of their products across various sales motions, ensuring reliability and data integrity within their Commerce Platform.

Responsibilities:

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform
• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders

Requirements:

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience
• 12+ years of professional software development experience
• Proven expertise in building and maintaining large-scale, distributed backend systems
• Strong system design skills, particularly in complex, stateful, or workflow-driven systems
• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability
• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems
• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders
• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce)
• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures
• Experience working on revenue-critical or monetization platforms at scale
• Experience improving data consistency and integrity across distributed systems
• Demonstrated ability to influence technical direction across teams without direct authority