Software Development Engineer II, Incidents

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. As a Software Development Engineer II on the Incidents team, you will collaborate to build automated AI agents, design systems for data validation and delivery, and promote operational excellence within the team.

Responsibilities:

• Collaborate with your team to identify and scope out well-defined tasks
• Execute on the scope and be accountable for delivering on time with quality
• Design systems and make decisions that will keep pace with the rapid growth of Mapbox’s customer base
• Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services
• Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity
• Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions

Requirements:

• 5+ years of experience building scalable high volume low latency backend services
• 1+ years of experience building pipelines (streaming) capable of handling petabytes worth of data
• Eagerness to learn and become proficient with many different test stacks and languages – Python, NodeJS, TypeScript, C++, and AWS (CDK, ECS, Fargate, Step Functions, Lambda, S3, etc.)
• Knowledge and experience handling global data security standards
• Familiarity with code versioning tools, such as GitHub
• Ability to engage, learn and contribute quickly to the initiatives
• Able to perform independently all the development tasks, based on designs and specs
• Self-starter who is communication and outcomes-oriented
• An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings
• A desire to share your expertise through documentation, mentorship, pairing and both written and verbal discussion
• A desire to work with individuals with diverse backgrounds, perspectives, and experiences
• High quality mindset -- write unit tests, proactively remedy defects and follow through to production