Google is a leading technology company that is committed to advancing public sector institutions through innovative solutions. As a Customer Engineer, you will partner with technical sales teams to differentiate Google Cloud and AI solutions, helping customers understand and implement these offerings to solve their business challenges.
Responsibilities:
- Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions
- Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops
- Design cross-pillar solutions, secure technical wins, define initial delivery plans, and lead customer technical engagement through the solution phase
- Support post-sales transitions by co-ordinating pricing activities and handing off the final delivery plan to implementation teams
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases
Requirements:
- Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information
- This position requires onsite client-facing work in ALBANY
- Bachelor's degree or equivalent practical experience
- 10 years of experience with cloud native architecture in a customer-facing or support role
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops
- Experience engaging with, or presenting to, technical stakeholders or executive leaders
- Ability to travel up to 50% of the time
- Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security
- Experience building long-term technical strategies to uncover new workloads with customers
- Experience migrating applications and services to cloud platforms
- Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution)
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing)
- Experience with state local public sector clients including state, county, and local municipal agencies