Senior Solutions Engineer - New England

Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that supports a wide range of customers. The Senior Solutions Engineer will be responsible for providing technical sales support, preparing and delivering presentations, and leading proof of concept trials to ensure customer satisfaction and adoption of Cloudflare solutions.

Responsibilities:

• Partnering with the sales team to understand customer requirements and provide sales support
• Preparing and delivering technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers
• Running proof of concept trials for customers
• Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions
• Building technical champions and strong relationships within customer accounts
• Leading demonstration and proof-of-concept activities for both prospects and customers
• Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization
• Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities
• Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events
• Applying in-depth vertical knowledge or domain expertise to advise on best practices

Requirements:

• Bachelor's Degree or equivalent relevant work experience
• Minimum 5 years pre-sales experience
• Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies
• Solid written, verbal, and presentation communication skills
• Demonstrated ability to manage multiple projects and activities concurrently
• Highly motivated, curious, and collaborative team player who works with a sense of urgency
• Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP)
• Understanding, knowledge, or experience with application and network security
• Familiarity with SaaS application environments and challenges related to VPN/remote access
• Experience or knowledge of SIEM and log analytics platforms
• Foundational knowledge of client OS and software distribution
• Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives
• Strong understanding of routing, subnetting, split tunnels, SD-WAN, and local internet breakout
• Familiarity with common end-user and application security threats, including DDoS, malware, phishing, and viruses
• Awareness of the competitive landscape, particularly concerning CDN providers and internet security technologies
• While graduate-level degrees in Computer Science, Engineering, or related fields are noted, this is not a strict requirement
• Relevant certifications such as Azure/AWS/GCP Architect are a plus