Ford Motor CompanyRemote
Software Engineering Director
United States of America
Full Time
2 weeks ago
No H1B
Key skills
Salesforce Platform ArchitectureMuleSoft Anypoint PlatformRESTful API DesignCI/CD PipelinesRelease ManagementLoggingMonitoring StandardsCloud Architecture ValidationPerformance/Load TestingUsability TestingGit-based Source ControlJIRASalesforce Well-Architected FrameworkGoogle Cloud PlatformServant LeadershipConsensus BuildingLeading through InfluenceGCPGoogle CloudRESTfulGitSource ControlRepositorySalesforceCRMJiraAgileCI/CDLeadershipResource PlanningProduct ManagementSales
About this role
Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. The Salesforce Software Engineering Director is a senior technical leadership role responsible for guiding the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro’s product ecosystem.
Responsibilities:
- Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management
- Lead MuleSoft integration strategies to connect Salesforce with internal and external systems
- Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives
- Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement
- Act as a consensus builder across other Ford Pro product groups
- Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions
- Promote transparency and shared accountability using progress reporting tools and OKR’s
- Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices
- Support financial and headcount forecasting through collaborative internal processes and related tools
- Align product investments with strategic priorities and ensure efficient resource allocation
- Participate in Tech Council reviews for budget approvals and product lifecycle decisions
Requirements:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience
- 12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development
- Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)
- MuleSoft Anypoint Platform (API design, RAML, connectors, orchestration)
- RESTful API design and versioning
- CI/CD pipelines and release management, Copado
- Logging and monitoring standards (aligned with Ford Pro's CEP)
- Cloud architecture validation and performance/load testing
- Usability testing and persona-driven design
- Git-based source control and repository management
- Tool proficiency: JIRA, Microsoft Teams, Miro
- Framework fluency: Salesforce Well-Architected Framework
- Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations
- 3+ years of experience with MuleSoft integration and API-led connectivity
- Proven experience leading cross-functional technical teams in Agile environments
- Strong understanding of financial acquisition and resource planning processes
- Demonstrated ability to lead through influence and build consensus across diverse teams
- Salesforce Certified Application Architect
- Salesforce Certified System Architect
- Salesforce Certified Integration Architecture Designer
- Other Salesforce Designer Certifications
- MuleSoft Certified Associate
- Google Cloud Professional Cloud Architect or other public cloud certifications