Circle is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets and payment applications. As a Principal Product Manager, you will own the strategy and execution of the customer onboarding platform, ensuring it scales to support new products and regulatory requirements.
Responsibilities:
- Define and own the product strategy and roadmap for critical components within the Circle platform, prioritizing and launching scalable solutions that promote reusability and increase developer efficiency across Circle products
- Lead the evolution of onboarding and compliance capabilities for Circle platform, driving both incremental enhancements and long-term platform transformation
- Partner with compliance, legal, risk, engineering, and product teams to design systems that balance regulatory rigor with seamless customer experiences
- Identify and resolve process gaps, bottlenecks, and inefficiencies that impact onboarding speed, scalability, and compliance outcomes
- Translate regulatory requirements and business needs into clear product requirements, insights, and user stories for engineering execution
- Represent onboarding and platform priorities across senior forums, influencing strategy and securing alignment for high-impact initiatives
- Build and maintain documentation that clearly explains the design, functionality, and dependencies of onboarding systems and tools
- Define, monitor, and report on platform performance metrics and risk indicators, highlighting progress and challenges to executives and the Board
- Engage with regulators, auditors, and examiners to demonstrate how Circle’s onboarding platform scales effectively while meeting compliance obligations
Requirements:
- 10+ years of experience delivering large-scale compliance, onboarding, or risk platforms in fintech, payments, or crypto
- Hands-on experience using AI tools for prototyping and generating product mocks to accelerate design and development
- Proven track record implementing KYB, KYC, and AML technologies to meet global regulatory requirements
- Expertise in designing compliance workflows and building scalable systems that accelerate customer onboarding
- Strong ability to translate regulatory and business needs into clear product requirements and platform strategies
- Demonstrated leadership influencing executives and cross-functional teams to align on product direction
- Highly analytical and data-driven, with experience applying AI/ML to improve onboarding decision-making, risk detection, and process efficiency
- Background in RegTech, banking, or scaled fintech, with direct exposure to complex regulatory environments
- Executive presence with the ability to represent Circle externally with regulators, auditors, and industry stakeholders