Lead Product Manager, Growth, Care Continuity

Spring Health is on a mission to revolutionize mental healthcare by removing barriers that prevent access to help. As a Lead Product Manager, you will drive growth, engagement, and retention for higher-acuity members, focusing on care continuity while ensuring clinical integrity and regulatory compliance.

Responsibilities:

• Own the growth strategy for Care Continuity, defining how Spring Health improves activation, session attendance, retention, and progression through care for complex, high-acuity members
• Identify, prioritize, and test growth levers across the member journey (e.g., patient onboarding, scheduling, care plan adherence, between-session engagement, transitions between phases of care)
• Build and maintain a continuous experimentation roadmap, partnering with data, engineering, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact
• Define and own growth KPIs (e.g., activation, attendance, retention, utilization, longitudinal engagement), ensuring metrics reflect both business outcomes and clinical intent
• Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability
• Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement
• Partner closely with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements
• Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader Care and company-level objectives
• Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization
• Raise the bar for growth thinking within the Growth organization, embedding experimentation, learning velocity, and outcome-driven decision-making into how teams operate