Senior Site Reliability Engineer

PanAgora Asset Management is focused on transforming financial lives and promoting a flexible work environment. The Senior Site Reliability Engineer will lead reliability initiatives, architect solutions for operational challenges, and mentor engineers to ensure high reliability of financial services infrastructure.

Responsibilities:

• Design and implement highly available, fault-tolerant systems supporting critical financial transactions
• Architect infrastructure solutions using AWS best practices, optimizing for cost, performance, and reliability
• Lead complex incident response efforts, coordinating across teams to restore service rapidly
• Drive postmortem processes for high-severity incidents, ensuring action items are identified and completed
• Establish and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for key services
• Design and implement disaster recovery strategies and business continuity plans
• Build advanced Infrastructure as Code solutions using Terraform, including modules, workspaces, and state management
• Architect and optimize multi-cluster EKS environments, including pod autoscaling, cluster autoscaling, and resource optimization
• Design observability strategies using Datadog and Splunk, including metrics, dashboards, and alerting that support proactive detection
• Implement progressive delivery mechanisms (canary and blue-green deployments) within GitOps workflows
• Build automation frameworks that reduce operational toil and improve team efficiency
• Partner with development teams to improve application reliability, including design reviews and architectural guidance
• Mentor junior and intermediate SREs through coaching and code reviews
• Contribute to architectural decisions that impact platform reliability and scalability
• Evangelize SRE best practices across the engineering organization
• Participate in on-call rotations and drive improvements to reduce on-call burden
• Implement and maintain zero-trust security controls across infrastructure
• Ensure systems meet financial services regulatory requirements and internal compliance standards
• Conduct security reviews of infrastructure changes and deployment processes
• Participate in audit preparations and respond to compliance-related inquiries

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or similar emphasis, or equivalent experience
• 4 to 7 years of Site Reliability Engineering experience (or equivalent), with a track record operating large-scale production systems
• Deep, hands-on expertise in AWS across a broad range of services and architectural patterns
• Advanced Kubernetes knowledge, including custom resources, operators, and cluster federation concepts
• Expert proficiency in Terraform, including module development, state management, and complex workflow orchestration
• Strong programming skills in Python and/or Go, with ability to develop production-quality tools and services
• Production experience implementing observability at scale using Datadog, Splunk, or similar platforms
• Demonstrated experience establishing and maintaining CI/CD pipelines at enterprise scale
• Deep understanding of GitOps principles and experience with tools such as ArgoCD or Flux
• Proven ability to lead complex incident response and conduct thorough postmortems
• Strong understanding of networking, security, and infrastructure design patterns
• Experience mentoring engineers and conducting technical training
• Experience in financial services or the payments industry
• Deep knowledge of compliance frameworks (SOC 2, PCI DSS, FINRA)
• AWS certifications (Solutions Architect Professional, DevOps Engineer Professional)
• CKA and/or CKAD certifications
• Experience with service mesh implementations (Istio, Linkerd, Consul)
• Background in chaos engineering and fault injection testing
• Experience with FinOps and cloud cost optimization
• Contributions to open-source projects in the SRE/DevOps space
• Experience implementing Operational Excellence strategies