Konica Minolta Business Solutions is a leader in supporting digital transformation through its extensive portfolio. They are seeking a Sales Engineer III who will provide technical expertise and support throughout the sales process, ensuring client satisfaction and contributing to the company's growth by securing profitable business deals.
Responsibilities:
- Gathering and analyzing technical requirements: Working with Solution Consultant to understand the client needs, goals and objectives, and using that information to develop appropriate solutions
- Creating presentations and proposals: Coauthor presentations, proposals, and other collateral that articulate the value of the proposed solution and how it meets the client's needs
- Demonstrating solutions: Delivering demonstrations and presentations of the proposed solution to clients and stakeholders
- Negotiating deals: Provide options with technology to align the proposed technology with the client’s budget
- Collaborating with other teams: Working with technical teams, product management, and other stakeholders to ensure the proposed solution meets the client's needs and is delivered on time and within budget
- Time management: Ability to effectively manage tasks and set and deliver deadlines to meet the needs of the team
- Keeping up-to-date with technology trends and market conditions: Staying informed of technology trends and using that information to inform recommendations and proposals
- Building relationships with clients: Building and maintaining strong relationships with clients to ensure their satisfaction and to support future business opportunities
- Ensuring customer satisfaction: Following up with clients to ensure their satisfaction with the proposed solution and to resolve any issues that may arise
- Continuously improving processes: Continuously reviewing and improving pre-sales processes to ensure the highest level of efficiency and effectiveness
- Mentoring: Must work with lesser experienced Product Engineers to help them improve
- Performs other duties as assigned
Requirements:
- Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience
- 7+ years of experience in complex sales
- 7+ years of hands-on experience developing Content Management, Automation, or a related software platform
- 7+ years of experience in sales demonstrations
- In-depth understanding of technology and its applications, as well as the ability to explain technical concepts to non-technical stakeholders
- Analytical skills: Ability to analyze complex technical and business requirements and propose solutions that meet those requirements
- Communication skills: Strong oral and written communication skills for presenting solutions and answering technical questions
- Presentation skills: Ability to create and deliver effective presentations and demonstrations to clients and stakeholders
- Product knowledge: Comprehensive understanding of the products and solutions offered by the company
- Problem-solving: Ability to identify and solve technical problems quickly and effectively
- Time management: Ability to effectively manage tasks and set and deliver deadlines to meet the needs of the team
- Interpersonal skills: Strong interpersonal skills to build relationships with clients, stakeholders and team members
- Attention to detail: Ability to review and validate technical data, and accurately record and report results
- Adaptability: Ability to work in a fast-paced environment and adapt to changing client requirements and market conditions
- Experience with Salesforce and Tungsten Automation (Kofax) TotalAgility