Engineering Manager

Cayuse is a company dedicated to empowering organizations in scientific research through integrated technology solutions. The Engineering Manager will lead a product area, managing the Software Development Life Cycle and building high-performing teams to deliver high-quality software that drives customer value.

Responsibilities:

• Build and develop strong engineering and QA teams through hiring, onboarding, and ongoing career development
• Establish employee performance goals, provide regular feedback, and conduct formal performance evaluations
• Hold regular 1:1s with direct reports; provide real-time coaching and mentorship
• Handle HR matters and support resource/staffing planning across teams and functions
• Foster a culture of ownership, accountability, continuous improvement, and psychological safety
• Develop communication skills across the team
• Own the SDLC — enforce and uphold architectural and engineering best practices throughout design and execution
• Partner with Product and Technical Leads on planning and ensuring high-quality technical delivery of features each sprint
• Provide guidance on architecture and solution designs aligned to the target architecture
• Remove both technical and non-technical impediments that slow the team down
• Work with the team to uphold the Definition of Done (DoD), including unit testing and test automation coverage
• Support incident response and change management processes; may lead incident response when needed
• Drive project success criteria — quality attributes, release frequency, security compliance, defects
• Develop a technical roadmap in collaboration with the Product and Technical Leads to support product vision and improve the technical foundation
• Contribute to the long-term technical strategy in collaboration with engineering leadership
• Work with Technical Lead and Architecture team to identify and prioritize technical investments each quarter
• Partner with Client Delivery and Modernization leads to enable efficient, effective delivery
• Coach and support the Technical Lead in running effective Agile ceremonies — standups, sprint planning, refinement, reviews, and retrospectives
• Coordinate technical dependencies across teams for integration, testing, and deployments
• Monitor sprint and PI goal progress; coach the team on continuous improvements and growth opportunities
• Ensure capacity planning and work type allocation ratios are tracked and balanced (features, support, tech debt)
• Communicate material estimate changes to senior engineering leadership and delivery leads
• Monitor and maintain work status within project management tools
• Drive the creation of documentation for tools and processes owned by the Engineering team
• Identify risks, dependencies, and process gaps; raise and manage Jira tickets to address them
• Support operational standards including runbooks, deployment checklists, incident management, and out-of-office procedures
• Lead the identification and prioritization of tech debt across products, in collaboration with Tech Leads, Product Managers, and QA
• Drive resolution of tech debt with a focus on: Sev1 root causes, critical/high security issues, outdated technology, and high-volume customer support issues
• Support and encourage increasing automated QA coverage as a core team metric
• Champion the use of AI tools (Claude, Copilot, PlayerZero, etc.) in day-to-day engineering workflows
• Ensure team members dedicate regular time to training in accessibility, Agile, AI, security, and unit testing
• Help establish and track AI usage baselines as part of team metrics

Requirements:

• 3+ years of experience of leading and developing teams
• 8+ years of experience designing, building and shipping full stack applications; comfortable engaging across the UI, API and data layers
• Experience with cloud infrastructure, CI/CD Pipelines, Object Oriented design, automated testing
• Experience maintaining production systems, including application performance monitoring, security remediation
• B.S. or equivalent in Computer Science or equivalent skills and knowledge
• Demonstrated ability to drive technical execution and software delivery in an Agile/iterative environment
• Working knowledge of Agile practices: user story decomposition, estimation, sprint planning, Kanban
• Employee management skills: coaching, performance assessment, delegation and communication
• Ability to make mature, objective technical decisions grounded in principles and data
• Strong written and verbal communication skills; ability to communicate across technical and business audiences