Senior Product Manager - Industry Adoption

GHX is a healthcare business and data automation company that empowers healthcare organizations to enhance patient care and maximize savings through cloud-based technology solutions. The Senior Product Manager – Industry Adoption will lead product strategy, vision, and roadmap while ensuring products meet market needs and generate positive ROI. This role involves collaborating with cross-functional teams and engaging with customers to improve product offerings and drive market leadership.

Responsibilities:

• Serve as the technical expert on product service lines while working directly with customers (jointly with sales) both to assist sales in closing deals and to ensure a positive customer experience
• Work closely with internal operations to establish high quality implementation norms with focus on accelerating time to value for customers
• Lead sales, product owners, and engineering team members to develop top-quality products by serving as a leader between customers/sales and engineering
• Conduct research to identify customer needs and market gaps influencing our business and our customers
• Analyze the competition, and market trends, then define and execute on strategies to be the market leader
• Define, drive, and communicate product roadmaps aligned with the corporate strategy, cross-portfolio product pod delivery, as well as new and existing capabilities
• Partner closely with Product Pods and engineering delivery teams to prioritize work to be done based on market demands and maximizing benefit to the business
• Lead the development of value propositions and sales tools to be used by the sales team
• Work closely with marketing and brand on external messaging and naming for product
• Lead cross-functional rollout and go-to-market of products and new feature sets
• Train all customer-facing employees on product details, value proposition, and sales techniques
• Work with sales and finance to accurately build business cases to forecast and monitor the success of products, and use these measures to drive product strategy
• Set and regularly evaluate product pricing using best-in-class pricing strategies
• Effectively negotiate for your product through any internal prioritization processes
• Ensure legal requirements are met, and any risks are mitigated through collaboration with legal
• Ability to travel 25-50%

Requirements:

• Bachelors or higher in Business, Computer Science, Engineering, or Information Technology
• Minimum of 7 years related work experience (4 years product management experience)
• Ability to travel 25-50%
• Superior communication skills along with the ability to effectively collaborate with cross functional teams
• Superior cross-functional skills across customers, sales, marketing, operations, development and suppliers
• Ability to work independently with a high degree of organization and attention to detail
• Strong technical aptitude for complex delivery and implementation of platform services