INSPYR SolutionsRemote
Service Now Engineer for Vendor
United States of America
Full Time
3 weeks ago
$45 - $52 USD
No H1B
Key skills
ServiceNow developmentFlow DesignerApprovalsCatalog ItemsClient ScriptsScript IncludesCustom scoped applicationsAccess Control Lists (ACLs)Business RulesOut-of-the-box (OOTB) functionalityServiceNow best practicesPlatform principlesIT Service Management (ITSM)Customer Service Management (CSM)SPOKE/Integration HubServiceNow integration with RESTServiceNow integration with S3Payload handlingData governanceImport setsTransformsCoalesceDebuggingAgile methodologyUser Acceptance Testing (UAT)ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperITILService Management processesAgile trainingS3ServiceNowAgileLeadership
About this role
INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Senior ServiceNow Developer to build and maintain vendor processes, develop catalog items, and support integrations while collaborating in Agile ceremonies.
Responsibilities:
- Build and maintain controller flows and reusable subflows for multi‐step vendor processes (approvals, tasks, pre/post‐integration steps)
- Develop catalog items, client scripts, and script includes; keep forms and MRVS logic clear and maintainable
- Design and support REST/S3 integrations (payload creation, status checks, work notes, retries)
- Work with large inbound data sets—map, coalesce, and govern data as it lands in ServiceNow
- Implement robust error handling and validation; read logs, trace failures, and fix root causes
- Model and use key data relationships (vendor, contracts, approval steps, hierarchy, category codes)
- Demo your work to stakeholders; build quick POCs when we need to test an approach
- Collaborate in Agile ceremonies; refine stories, meet acceptance criteria, and iterate quickly
- Support UAT—prep data, triage issues, and close feedback loops with admins and fulfillers
- Partner with platform admins and project leadership to keep releases smooth and predictable
Requirements:
- 3-5 years hands‐on ServiceNow development with Flow Designer, -flows Approvals, Catalog Items, Client Scripts, and Script Includes
- Experience working with custom scoped applications, ACLs, Client Scripts, Business Rules
- Familiar with OOTB functionality and knowing when to configure the application vs customize it
- Knowledge on ServiceNow best practices and platform principles
- Experience with IT Service Management (ITSM), Customer Service Management (CSM), SPOKE/Integration Hub
- Proven experience integrating ServiceNow with external systems (REST/S3) and handling payloads end‐to‐end
- Comfortable working with data governance concepts and inbound data patterns (import sets, transforms, coalesce)
- Strong debugging instincts—know where to look, how to log, and when to fail fast
- Clear communicator who can explain trade‐offs to non‐developers and keep stakeholders aligned
- Experience working in Agile (stories, acceptance criteria, iteration cycles) and supporting UAT
- ServiceNow Certified System administrator (required)
- ServiceNow Certified Application Developer (preferred)
- Familiar with ITIL and Service Management processes
- Any agile training and/or certificate