Systems Infrastructure Lead- onsite

In this hands-on lead role, the Senior NSA leads the team in administering and architecting the virtual and physical data storage, processing, identity, and Microsoft 365 infrastructure for all county departments and programs. Responsibilities include implementing and maintaining systems across multiple locations, supporting primary and backup data centers, and cloud-based environments. This position consists of approximately 60% technical expertise, hands-on operational and tactical leadership, and project management work and 40% strategic prioritization, coordination, and staff supervision.

Reporting directly to the Operations Manager, the Senior Network Systems Analyst collaborates and partners with members of other technical areas such as Applications, Desktop, Network, and Security to plan and execute projects and maintenance. The Senior NSA is a key partner in diagnostics, troubleshooting, maintenance, and design and provides coordination and prioritization for the team. This position plans continuous improvement in the area of responsibility, providing recommendations for future upgrades and replacement needs to maintain a supportable and secure infrastructure.

The ideal Team Member possesses strong customer service skills, technical aptitude, and leadership skills with a willingness to grow and learn. Strong candidates demonstrate strength in:
VMWare and other hypervisor technologies administration
Microsoft Windows Server
oWindows Server OS
oActive Directory Management & GPO
oSQL
oSSL Certificates
oPowerShell
Cloud services
oAzure
oM365
oExchange Online
oOneDrive
oIntune
oSSO / SAML
SAN Administration
Cyber security principles and best-practices
Microsoft Systems Center Configuration Manager (SCCM)
Intune
Project Management
Systems Monitoring & Alerting