Service Now Engineer for Vendor

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Senior ServiceNow Developer for the MDM Vendor Management Team to build and maintain flows, develop catalog items, and support integrations while collaborating in Agile ceremonies.

Responsibilities:

• Build and maintain controller flows and reusable subflows for multi‐step vendor processes (approvals, tasks, pre/post‐integration steps)
• Develop catalog items, client scripts, and script includes; keep forms and MRVS logic clear and maintainable
• Design and support REST/S3 integrations (payload creation, status checks, work notes, retries)
• Work with large inbound data sets—map, coalesce, and govern data as it lands in ServiceNow
• Implement robust error handling and validation; read logs, trace failures, and fix root causes
• Model and use key data relationships (vendor, contracts, approval steps, hierarchy, category codes)
• Demo your work to stakeholders; build quick POCs when we need to test an approach
• Collaborate in Agile ceremonies; refine stories, meet acceptance criteria, and iterate quickly
• Support UAT—prep data, triage issues, and close feedback loops with admins and fulfillers
• Partner with platform admins and project leadership to keep releases smooth and predictable

Requirements:

• 3–5 years hands‐on ServiceNow development with Flow Designer, -flows Approvals, Catalog Items, Client Scripts, and Script Includes
• Experience working with custom scoped applications, ACLs, Client Scripts, Business Rules
• Familiar with OOTB functionality and knowing when to configure the application vs customize it
• Knowledge on ServiceNow best practices and platform principles
• Experience with IT Service Management (ITSM), Customer Service Management (CSM), SPOKE/Integration Hub
• Proven experience integrating ServiceNow with external systems (REST/S3) and handling payloads end‐to‐end
• Comfortable working with data governance concepts and inbound data patterns (import sets, transforms, coalesce)
• Strong debugging instincts—know where to look, how to log, and when to fail fast
• Clear communicator who can explain trade‐offs to non‐developers and keep stakeholders aligned
• Experience working in Agile (stories, acceptance criteria, iteration cycles) and supporting UAT
• ServiceNow Certified System administrator
• ServiceNow Certified Application Developer
• Familiar with ITIL and Service Management processes
• Any agile training and/or certificate