Cisco is a global leader in technology innovation, and they are seeking a Program Manager for Americas Events within their Corporate Security Operations team. This role is focused on overseeing and delivering world-class event security, implementing scalable security strategies, and collaborating with internal and external teams to ensure the safety of participants and assets at events across the Americas.
Responsibilities:
- Oversee and deliver end-to-end world-class event security, ensuring safety of all participants and assets
- Implement scalable security strategies, SOPs, and risk mitigation plans that align with business objectives. Balance proactive measures with real-time incident management
- Collaborate with internal teams, external partners, and law enforcement
- Conduct event/location risk assessments, recommend risk reduction strategies, manage incident response, and perform after-action reviews for continuous improvement
- Collaborate with internal teams to monitor regional and local risks, provide accurate threat assessments, address sophisticated security issues, and ensure compliance with event security standards
- Leverage technology and standard methodologies to enhance event security operations and efficiency
Requirements:
- This role involves travel, both domestically and internationally, often on short notice, with up to 50% of the time spent traveling
- Valid driver's license and passport required
- First Aid and CPR certified (or willing to obtain)
- Bachelor's degree preferred may be waived with equivalent experience; security certifications (e.g., CPP) a plus
- 5+ years in law enforcement, military, or corporate security
- 3+ years in high-tech industry preferred with proven experience in large scale event security
- Validated experience in leadership surrounding event planning, risk management, and relationship development
- Comfortable engaging with global audiences, attending meetings outside standard hours, and standing for extended periods during events
- Strong communicator, skilled in briefing executives and addressing diverse audiences
- Excellent critical thinker with strategic and tactical abilities; remains calm under pressure
- Proven experience developing comprehensive security plans and adapting to changing, multicultural environments
- Experienced in networking with law enforcement at all levels
- Emotionally intelligent, receptive to feedback, and able to multitask and solve problems effectively, has high integrity, a sense of urgency