Staff Software Engineer, AI/ML

Calix is a pioneer in broadband technology, seeking a passionate and skilled AI Agent Development Engineer to join their team. This role involves developing intelligent, autonomous agents to enhance workflows and customer experiences, requiring strong technical expertise in AI agent frameworks and integration with enterprise systems.

Responsibilities:

• Design & Build AI Agents: Develop and deploy agents capable of perception, reasoning, and autonomous action
• Integration: Integrate agents with existing external systems using REST APIs, microservices, and cloud platforms
• Optimization: Implement best practices for performance, scalability, and security in multi-agent environments
• Collaboration: Work with product managers and data scientists to align agent capabilities with business needs
• Innovation: Explore emerging technologies in Generative AI, LLM orchestration, and multi-agent frameworks

Requirements:

• 10+ years in software development with exposure to AI/ML projects
• Bachelor's or Master's in Computer Science, AI/ML, or related field
• Hands-on experience in developing AI agents using frameworks like Google ADK, LangChain, CrewAI, AutoGen, or similar
• Strong programming skills in Go, Rust, or Python (experience with PL/SQL or Java is a plus)
• Familiarity with LLM integration, prompt engineering, and orchestration of multi-agent workflows
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Understanding of Generative AI, NLP, and reinforcement learning concepts
• Experience building custom AI agents for enterprise workflows (e.g., service request triage, summarization, proactive support)
• Working with agent lifecycle management and AI profiles for model selection and orchestration
• Exposure to multi-agent collaboration and autonomous decision-making systems