Business Analyst

CVS Health is dedicated to shaping a more connected and compassionate health experience. The Business Analyst role involves coordinating technical delivery for cloud initiatives, collaborating with various teams to ensure compliance and efficiency in technology solutions, and leading business analysis efforts to enhance processes and operations.

Responsibilities:

• Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems
• Evaluates new applications and identifies systems requirements
• Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems
• Prepares communications and makes presentations on system enhancements and/or alternatives
• Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions
• Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation
• Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations
• Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards
• Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives
• Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed
• Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions
• Determines whether vendor deliverables align with business requirements and adhere to quality standards
• Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices

Requirements:

• 5 + years of work experience in IT industry
• 5+ years of experience acting as a liaison between the IT development groups and business units for the development and implementation of new systems
• 5+ years of experience collaborating with stakeholders and technology teams
• Bachelor's degree, or equivalent experience (HS diploma + 4 years relevant experience)
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Cloud experience (Azure, AWS, GCP)
• SharePoint experience
• AI usage (GitHub Copilot, Microsoft Copilot)