Pie Insurance is a company dedicated to empowering small businesses by making commercial insurance affordable and easy to navigate. As a Senior Integrations Engineer, you will design, implement, and maintain integrations while collaborating closely with various teams to enhance operational experiences.
Responsibilities:
- Design, build, document, and maintain modular integrations using Workato (IpaaS), aligned with industry best practices
- Build Software Development Kits (SDK’s) to scale custom Integrations with proprietary and SaaS applications
- Partner with Software Engineering to transition custom integrations to Workato
- Develop technical designs, testing strategies, and monitoring/observability plans for integrations
- Translate stakeholder and technical requirements into high-level designs and level-of-effort estimates
- Contribute to a well-documented, accessible integration architecture that supports both technical and non-technical users
- Contribute across the full integration lifecycle—from collaborative development to deployment, maintenance, and iteration
- Monitor integration health and performance; proactively identify bottlenecks and recommend improvements
- Evolve and maintain a robust testing strategy that ensures quality without slowing delivery
- Rebuild existing Custom Coded Integrations for Scale into IpaaS
- Proactively triage and solve complex bugs
- Identify, build, and deploy Agentic solutions to automate triaging and error handling
- Implement rich error handling and logs and automated triaging
- Partner with Product/Finance/Ops/Engineering teams to architect solutions
- Build modular, reusable components that solve multiple integration needs—now and in the future—avoiding narrowly scoped, one-off solutions
- Champion engineering best practices around scalability, security, observability, cost-efficiency, and environment management
- Weigh the capabilities and tradeoffs of multiple systems to architect maintainable, scalable integration solutions
- Validate and approve PR’s for deployment
- Maintain best practices for devops, review PR’s, and coach junior engineers to scale solutions/solve bugs
Requirements:
- 5+ years of software integration experience using either iPaaS solutions, with experience in Workato
- 3+ years of experience implementing and integrating APIs using Ruby and Typescript (or Javascript)
- Strong experience with cloud platforms—preferably AWS—including serverless technologies, managed databases, and SNS/SQS queues
- Experience designing and implementing observability and testing frameworks
- Strong experience with REST, SOAP, and GraphQL API methods
- Experience with EDI, Flat File, CSV, and XML integrations
- Strong familiarity with agile methodologies, such as Scrum, and an iterative, customer-focused mindset
- Experience with Product, Finance, and/or Operations Stakeholder Management
- Experience working in a product-led organization
- Experience integrating with enterprise applications such as Salesforce, financial systems (Intacct, NetSuite, Workday Financials), HRIS platforms (e.g. Workday), and ServiceNow
- Experience integrating with proprietary applications/endpoints
- Experience building and hosting API endpoints in iPaaS