Manager, Sr. Project Manager

Girl Scouts of the USA (GSUSA) is a leading organization focused on the leadership development of girls. They are seeking a Senior Project Manager to lead complex, enterprise-wide transformation initiatives, translating strategy into actionable delivery plans while ensuring stakeholder engagement and adoption of solutions.

Responsibilities:

• Partner with Initiative Owner to define problem statement, objectives, success measures, and business outcomes for assigned initiatives
• Lead development of initiative charter, business case, and scope definition, including clear articulation of value, risks, and dependencies
• Elicit, analyze, and document business requirements, process impacts, and user needs to inform solution design and delivery approach
• Develop and maintain integrated initiative roadmap, milestones, and KPIs, ensuring alignment to transformation priorities and interdependencies across workstreams
• Ensure change, adoption, and stakeholder impacts are embedded into planning from the outset
• Structure and manage initiatives as integrated programs where applicable, ensuring alignment across multiple workstreams, projects, and contributing teams
• Lead day-to-day execution of initiatives, ensuring work is progressing against defined scope, milestones, and success criteria
• Translate business objectives into coordinated plans across multiple workstreams and teams, ensuring alignment, sequencing, and integration of deliverables
• Continuously refine requirements and solution direction based on stakeholder input, data, and evolving business needs
• Identify, manage, and resolve risks, issues, and interdependencies, removing blockers and escalating with recommended actions as needed
• Ensure solutions being delivered are aligned to defined business outcomes and operational realities, not just technical or functional completion
• Drive integration across workstreams, ensuring dependencies are managed, sequencing is optimized, and the program delivers cohesive business outcomes
• Actively engage stakeholders across GSUSA and councils to build alignment, surface needs, and drive shared ownership of outcomes
• Translate initiative goals into clear, targeted communication and engagement approaches for different audiences
• Identify stakeholder impacts, resistance points, and organizational barriers; design and implement practical interventions to enable adoption in partnership with change management
• Integrate change management activities (communication, readiness, adoption tracking) into initiative execution plans
• Capture and synthesize lessons learned and stakeholder feedback to improve delivery, adoption, and future initiatives
• Escalate risks and issues with proposed actions and trade-offs, not just status updates
• Monitor, analyze, and report on progress, risks, dependencies, and adoption outcomes, providing actionable insights and recommendations
• Leads complex, cross-functional initiatives, including initiatives that span multiple workstreams or operate as programs, from problem definition through execution and adoption; able to structure ambiguous work, drive clarity, and ensure delivery against defined outcomes—not just tasks or timelines
• Able to define problems, elicit and translate business needs into clear requirements, assess process impacts, and ensure solutions are aligned to business objectives and operational realities
• Understands and applies change management principles within delivery; proactively identifies stakeholder impacts, resistance, and adoption risks, and embeds practical actions to ensure sustained outcomes
• Builds alignment across diverse stakeholders, including a federated council network; able to influence without authority, navigate competing priorities, and drive shared ownership of outcomes
• Strong analytical and critical thinking skills; able to break down complex problems, identify root causes, and develop actionable, pragmatic solutions
• Drives work forward with urgency and accountability; proactively manages risks, dependencies, and decisions while maintaining focus on outcomes and quality
• Communicates clearly and concisely across audiences; able to translate complex concepts into actionable insights, decisions, and next steps for both technical and non-technical stakeholders
• Captures learnings, identifies opportunities to improve ways of working, and contributes to building scalable tools, templates, and practices for the Transformation Execution team

Requirements:

• Bachelor's degree required
• 5+ years of experience leading complex, cross-functional initiatives, including experience in business analysis, requirements definition, and driving adoption in multi-stakeholder or federated environments
• Proficiency in Microsoft Office 365, including PowerPoint, Excel, and SharePoint
• Competency in Microsoft Power BI or similar software
• Proficiency in Microsoft Project or similar project planning tools
• Advanced degree preferred
• PMP (Project Management Professional) or equivalent certification demonstrating structured project delivery discipline
• CBAP (Certified Business Analysis Professional), CCBA, or equivalent experience in business analysis and requirements management
• Lean Six Sigma (Green Belt or higher) or equivalent experience in process improvement and operational optimization
• Prosci Change Management Certification or equivalent experience applying change management within initiative delivery