Information Technology - EERP Consultant – SAP (Service Management and Customer Service)

Scalence L.L.C. is seeking an experienced professional with expertise in Service Management and Customer Service in SAP S/4HANA. The role involves leading discussions with clients to understand business requirements and driving conversations related to SAP functional consulting.

Responsibilities:

• Lead discussions with clients to understand business requirements
• Drive conversations related to SAP functional consulting
• Act with integrity, professionalism, and personal responsibility to uphold a respectful and courteous work environment

Requirements:

• 8-10 years of experience in Service Management and Customer Service in SAP S/4HANA
• Excellent written and verbal communication and presentation skills with the ability to create and sustain meaningful client relationships
• Outstanding SAP configuration skills along with SAP Activate experience
• Strong technical knowledge, with the capability to communicate findings and recommendations to the client's management team
• Able to design and configure SAP S4/HANA order to cash functionality and provide guidance to offshore teams for any required development related to the order to cash functions
• Deep expertise in the following SAP business processes: Contracts, Order Management, Pricing, Deliveries, Shipments, and Billing
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Industry experience in Life Science preferred