Director, Engineering

Gainwell Technologies is the leading provider of technology solutions vital to health and human services programs. The Director of Engineering will lead product development, drive technology improvements, and manage diverse teams to enhance client outcomes while ensuring timely and budget-compliant solution delivery.

Responsibilities:

• Demonstrate leadership and passion for client outcomes
• Leads new development and modernization of products, technology, and cultural shifts
• Champions continuous improvement and technology automation adoption
• Collaborates as a thought partner with Product Management to shape product roadmap
• Works with other engineering leaders to drive cohesion, standards, and best practices
• Partners with vendors to obtain the best prices, products, upgrades, and enhancements
• Manages delivery expectations and balances priorities across multiple clients
• Supports product implementations and production for clients
• Maintains financial forecast, responsible for optimizing costs and meeting financial commitments
• Responsible for overall solution delivery on time and within budget
• Coaches, develops, and leads diverse teams
• Uses Agile methodology to plan client commitments and drive development and support of solutions
• Manages development of best practices and metrics
• Participates in discussions regarding project/product decisions and direction at the executive level
• Selects and hires employees, trains and evaluates staff to enhance performance, addresses performance issues, and makes recommendations for personnel actions
• Oversees technical direction and architecture, works closely with architects to increase reuse and configurability
• Monitors and prevents technical debt and defects, reviews root causes
• Sets clear goals for continuous improvement

Requirements:

• 10+ years of professional development and engineering experience and a strong product mindset
• Ability to scale across multiple modules and clients
• Core software engineering background with up-to-date technological expertise
• Knowledge and experience in Agile development
• Comfortable communicating effectively at all organizational levels
• Empathetic and effective as a change agent
• Direct line management responsibilities for global teams, including coaching, hiring and performance management
• Financial accountability for managing budget forecasts and actuals