Information Security Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Information Security Engineer role involves designing, implementing, and managing firewall solutions, as well as supporting cloud network segmentation initiatives and ensuring compliance with security standards.

Responsibilities:

• Design, implement, and manage Palo Alto Networks firewall solutions to protect enterprise network environments
• Configure and maintain firewall policies, threat prevention profiles, and security controls in alignment with organizational standards and compliance requirements
• Support cloud network segmentation initiatives and policy enforcement
• Manage and resolve tickets related to firewall rule changes, access issues, and security events
• Identify, investigate, and remediate firewall rules that fail internal or external compliance audits
• Communicate clearly and effectively during high‑pressure situations to identify root causes, assess impact, and drive timely resolution
• Perform detailed analysis of firewall logs, traffic flows, and alerts to support investigations and operational diagnostics
• Leverage AI‑assisted tools such as Microsoft Copilot to increase development speed, accuracy, and overall productivity
• Contribute to documentation, knowledge sharing, and operational runbooks to support consistent and repeatable security operations
• Follow established change management, incident handling, and security processes while continuously enhancing technical expertise in network security technologies
• Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

Requirements:

• High School Diploma/GED (or higher)
• 3+ years of experience in managing firewalls in cloud environments (AWS, Azure); experience with on‑prem firewalls a plus
• 3+ years of experience with tooling such as ticketing systems, cloud consoles, and firewall management suites
• 3+ years of experience analyzing complex logs and communicating technical findings clearly
• 1+ years of experience using Splunk and analyzing Splunk logs
• Ability to assist with after-hours support and respond to high severity security incidents when required
• Bachelor's degree in Cybersecurity, Information Technology, or equivalent
• Certifications such as AWS Security, Azure Security Engineer Associate, Network+ or Security+, or equivalent are a plus
• Strong organizational skills, attention to detail, and a commitment to thorough documentation
• Experience with Zero Trust architectures and cloud first security platforms
• Strong understanding of network security principles, TCP/IP, VPNs, routing, and segmentation
• Experience with automation, scripting, and API based integrations