CACI International Inc is seeking a highly motivated and experienced ServiceNow Integration Engineer supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. In this role, you will be responsible for designing, developing, and implementing integrations between ServiceNow and a variety of enterprise systems, ensuring seamless data flow and process automation across the organization.
Responsibilities:
- Design, develop, and implement integrations between ServiceNow and various enterprise systems, which may include government / DoD systems, vendor and licensing systems and other enterprise tools
- Utilize ServiceNow integration technologies such as: REST APIs SOAP APIs MID Servers Integration Hub (Spokes, Flows) JDBC/ODBC Connections Email Integration
- Collaborate with business stakeholders to gather integration requirements and translate them into technical specifications
- Develop and maintain technical documentation, including integration designs, data mappings, and test plans
- Perform thorough testing of integrations to ensure data accuracy and functionality
- Troubleshoot and resolve integration issues in a timely manner
- Monitor integration performance and identify opportunities for optimization
- Stay up-to-date on the latest features of ServiceNow and integration of best practices
- Participate in code reviews and contribute to the development of coding standards
- Work closely with ServiceNow developers to implement custom solutions and enhancements
- Contribute to the overall architecture and design of the ServiceNow platform
- Automate manual processes using ServiceNow workflows and integrations
- Provide technical guidance and mentorship to junior team members
Requirements:
- U.S. Citizen with the ability to obtain and maintain a Secret clearance
- 12+ Years of relevant experience (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience)
- 3+ years of experience in ServiceNow development and integration
- Strong understanding of ServiceNow platform architecture and functionalities
- Experience with REST and SOAP APIs
- Experience with scripting languages such as JavaScript, Jelly, and AngularJS
- Experience with data mapping and transformation
- Experience with ServiceNow MID Server configuration and troubleshooting
- Experience with Integration Hub and ServiceNow Flow Designer
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work independently and as part of a team
- ServiceNow Certified System Administrator (CSA) certification
- Experience in integrating with tools and sources for hardware and / or software asset management
- Candidate should have a CompTIA Security+ certification or be able to obtain it within 60 days of hire
- Active Secret clearance
- ServiceNow Certified Application Developer (CAD) certification
- ServiceNow Certified Implementation Specialist (CIS) certification in one or more modules (e.g., ITSM, HRSD, CSM)
- Experience with Agile development methodologies
- Experience with DevOps practices and tools
- Experience with cloud-based integration platforms
- Experience with database technologies such as SQL Server, Oracle, or MySQL