Key skills
Health Information Exchange (HIE) platform supportSystem health monitoringTroubleshooting interface errorsData exchangeSystem upgradespatchesHL7CCDFHIRData feed validationTestingproduction deployment coordinationOperational complianceAIOracle
About this role
Oracle is a leading company in AI and cloud solutions, and they are seeking a Systems Engineer to support the Tiger Institute Health Information Exchange (HIE) platform. The role involves ensuring system reliability, secure data exchange, and operational compliance while collaborating closely with a senior engineer and supporting day-to-day operations.
Responsibilities:
- Support day-to-day operations of the Health Information Exchange (HIE) platform and related infrastructure
- Monitor system health, performance, and uptime to ensure reliable exchange services
- Troubleshoot interface errors, message failures, and data exchange issues
- Assist with system upgrades, patches, configuration updates, and maintenance activities
- Support interoperability standards including HL7, CCD, and FHIR
- Assist with onboarding new HIE participants and system connections
- Validate inbound and outbound data feeds to ensure accuracy and completeness
- Coordinate testing efforts and support production deployments
- Partner closely with the senior HIE engineer to ensure operational continuity
- Provide cross-training and backup support to reduce single-point-of-failure risk
- Collaborate with data, security, and infrastructure teams to maintain compliance and secure data exchange
- Support contracted reporting requirements and operational documentation
Requirements:
- 3 to 5+ years of experience in Information Technology
- Ability to read, write, and speak English
- Reside in Missouri to support state program alignment and stakeholder coordination
- Support day-to-day operations of the HIE platform and infrastructure
- Monitor system health, performance, and uptime
- Troubleshoot interface errors, message failures, and data exchange issues
- Assist with system upgrades, patches, and configuration changes
- Support HL7, CCD, FHIR, and other interoperability standards
- Assist with onboarding new participants and connections
- Validate inbound/outbound data feeds
- Coordinate testing and production deployments
- Partner closely with the existing senior HIE engineer
- Provide cross-training and operational backup coverage
- Collaborate with data, security, and infrastructure teams
- Support contracted reporting requirements and operational documentation