Counterpart Health is transforming healthcare with their innovative primary care tool, Counterpart Assistant. They are seeking an AI Enablement Engineer to evaluate, configure, and deploy AI-powered tools that enhance operations and support across various teams, ensuring secure deployment in a HIPAA-compliant environment.
Responsibilities:
- Evaluate and bring on new AI tools and platforms, assessing fit for the team's workflows, managing setup and configuration, and driving adoption across the product organization
- Solve the IT and security challenges required to deploy AI tools in a healthcare environment, setting up authentication flows, managing access patterns, and ensuring compliance with organizational security standards
- Lower the barrier to entry for non-engineers to leverage AI tools by packaging environments, simplifying setup, and removing infrastructure friction that blocks adoption
- Collaborate across the business—including product, engineering, design, IT, operations, commercial, and leadership teams—to identify workflows that can be accelerated with existing AI capabilities and get those tools running for the team
- Create documentation, guides, and training materials that make it easy for non-technical team members to adopt and get value from new tools
- Troubleshoot and maintain the AI tooling stack, diagnosing issues independently and iterating on configurations based on team feedback
Requirements:
- You are automating everything you touch with AI today
- You are deeply familiar with the current AI tooling landscape, LLMs, coding assistants, automation platforms, API integrations, and understand what it takes to deploy them in an organizational setting
- You have hands-on experience with identity and access management — OAuth, SSO configuration, SCIM provisioning, cloud IAM, and secrets management in enterprise or regulated environments
- You're comfortable working across enterprise infrastructure like containers, cloud platform administration, endpoint management, identity management, and compliance tooling
- You are a self-starter who thrives with autonomy
- You communicate clearly and can translate technical capabilities into practical value for non-technical teammates