Sr. Software Engineer

BlueCross BlueShield of Tennessee is seeking a Senior Software Engineer to help design, build, and operate AI-driven services. This role involves building, managing, and deploying web services that enhance AI experiences, requiring strong software engineering fundamentals and collaboration skills.

Responsibilities:

• Formulates and defines system scope and objectives through research and fact-finding to design, develop, modify, or integrate complex information systems
• Devises or modifies application systems and procedures to optimize functional requirements including capacity, operating time, response time, and form of desired results
• Designs, codes, tests, debugs, and documents programs, subroutines, and scripts
• Develops and implements program/system test plans. Devises data verification methods and standard system procedures
• Responds to system failures and performance events by taking appropriate measures to reduce system downtime and eliminate recurrence of problems
• May conduct research on software and hardware products to justify recommendations and support management in budgeting and purchasing efforts
• Acts as expert technical resource to development staff in all phases of the development and implementation process

Requirements:

• Bachelors Degree in Computer Science or equivalent work experience required. Equivalent years of experience are determined as one year of technical experience for every year of college requested
• 1 year - Experience with information technology concepts, application development methodology, terminology, and standards required
• 5 years - Systems and programming experience required
• 1 year - Expert working knowledge of at least one programming language in use at BCBST
• Strong software engineering fundamentals, with hands‑on experience designing and building RESTful APIs
• Proficiency in JavaScript (Node.js, React) and SQL, including experience developing and supporting application services
• Experience integrating AI platforms with enterprise systems using secure, API‑driven architectures
• Familiarity with containerization technologies, CI/CD pipelines and automated deployment practices that enable frequent, low‑risk releases
• The ability to troubleshoot and debug complex, distributed systems and respond to production issues
• Experience monitoring, tuning, and improving application performance and availability
• Collaboration skills and the ability to translate functional and non‑functional requirements into production‑ready solutions
• A commitment to code quality, documentation, and knowledge sharing, with the ability to lead small to mid‑sized technical efforts
• Proven skill with information technology in use at BCBST is required
• Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects
• Top level technical experience in one or more specialized areas of applications systems analysis and programming
• Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel
• Be organized, reliable, and able to manage multiple tasks with exceptional work ethic
• Leadership skills
• Must be able to communicate effectively with both technical and non-technical co-workers