Financial Systems Solution Engineer

Hyland is looking for an experienced Financial Systems professional to join our Information Systems team as a Solution Engineer. In this position, you will be responsible for designing and building solutions within Hyland’s various financial platforms and working closely with business stakeholders to implement effective solutions. The role involves leading business analysis sessions, managing project timelines, and providing guidance to team members.

Responsibilities:

• Design, prototype, build and configure business solutions based on feedback from product management, stakeholders, and customers, in which extensive experience and best practice knowledge is applied
• Lead business analysis sessions where information about business process and concerns are gathered from key internal business stakeholders and best practice guidance is provided to guide agreed upon solution
• Compose documentation outlining requirements for building the business application
• Test business applications and ensure performance is optimal and resolve any issues; advise business customer on testing practices
• Support troubleshooting efforts and investigate applications and integrations to identify areas for improvement
• Manage work to project timelines and manage scope with guidance from team management
• Identify, review and evaluate team identified enhancements to product functionality; escalate appropriate enhancement requests to evolve software
• Identify third-party product enhancements or defects; contact vendors of third-party products to communicate product enhancements or defects
• Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team
• Transition key information to application support team to ensure continued successful support of internal business customer
• Provide guidance and mentorship to other team members
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Requirements:

• Experience administering Workday, including security setup, business processes, and integrations to other systems
• Experience with programmatic capabilities like Workday EIB, Core Connectors, BIRT and Workday Studio is required
• Workday Financials experience is required
• Significant experience in implementing integrations with other business applications is required
• Able to thrive in a fast paced, deadline driven environment
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Strong at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Strong collaboration skills, applied successfully within team as well as with other areas
• Able to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
• Up to 5% travel time required
• Bachelor's degree Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
• Experience with additional financial system applications including Avalara, Zuora Revenue (RevPro), Salesforce Billing, Boomi, and Avalara is preferred