Engineer II Technology

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Engineer II, Artiva HCx is responsible for designing, developing, configuring, and supporting Artiva HCx solutions, serving as a technical lead and mentoring junior team members while focusing on client implementations and integrations.

Responsibilities:

• Technical leadership (Artiva HCx): Lead or co-lead design and delivery for Artiva HCx development, configuration, and implementation efforts, including estimation, technical approach, and risk identification
• Platform development & configuration: Build and enhance interfaces, workflows, scripting/automation, segmentation filters, and UI/UX components in alignment with business requirements and product standards
• Interoperability & integrations: Develop, maintain, and support integrations between client systems, Artiva HCx, and third-party vendors (e.g., API- and file-based integrations). REST API experience is a strong plus
• AI agent development: Contribute to the design, development, and iteration of agentic/AI-assisted capabilities (where applicable), including prompt/workflow design, evaluation, guardrails, and operationalization within supported environments
• Reporting & SQL: Design and maintain data models, queries, and relational database objects required to support changing business needs; troubleshoot data issues and optimize performance
• SDLC, documentation, and quality: Contribute to specifications, technical documentation, test plans, and release notes; apply development best practices and participate in peer reviews and quality gates
• Advanced troubleshooting: Diagnose and resolve complex issues across application logic, workflows, interfaces, and data pipelines; identify root cause and implement sustainable fixes
• Client implementation quality assurance: Oversee and support QA for client implementations, interfaces, data processing, and error resolution; validate outcomes against requirements and coordinate remediation as needed
• Consultation and continuous improvement: Present key findings, recommend enhancements, and collaborate cross-functionally to strengthen Artiva HCx capabilities, reliability, and maintainability
• Primary technical point of contact: Serve as a primary respondent for Artiva HCx inquiries, including business file import/export processes, workflow behavior, and integration troubleshooting
• Stakeholder partnership: Collaborate with internal teams and external clients to respond to evolving needs, translate requirements into technical solutions, and expand product capabilities
• Mentorship: Train and provide guidance to junior development staff through coaching, documentation, and review of work products
• Technical breadth: Apply working knowledge of operating systems, networking fundamentals, hardware, and IT infrastructure concepts to support troubleshooting and implementation activities
• Attend meetings and training as required
• Research emerging application development platforms and standards in support of procurement and continued development efforts
• Communicate with external and internal clients in a professional, timely manner
• Demonstrate ability and willingness to learn new languages, tools, and technologies quickly
• Perform other duties as assigned

Requirements:

• 3+ years of Artiva HCx experience
• 3+ years of C#/.NET experience
• REST API development experience
• Bachelor's degree in Computer Science (or related field) with emphasis in application development, from an accredited college or university (or equivalent practical experience, where permitted)
• 3+ years of experience with object-oriented development, SQL, and relational database theory
• Ability to work independently and in a team-based, fast-paced environment
• Strong technical, analytical, and financial aptitude
• Excellent written and verbal communication skills
• Knowledge of Revenue Cycle Management, collections, healthcare financial workflows, or related financial industries
• Experience with interface development patterns (file-based and API-based), workflow engines, scripting/automation, segmentation filters, and UI/UX enhancements within Artiva HCx
• Experience in creating complex AI agents that enhance customer experience and workflow management
• Experience with implementation support, QA validation, and production support in a client-facing environment
• Familiarity with security, data handling, and interoperability best practices
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require