Key skills
Health Information Exchange (HIE) platform supportSystem health monitoringInterface troubleshootingSystem upgradespatchingHL7CCDFHIRData exchange validationTestingproduction deployment coordinationOracle Applications supportOperational complianceOracle
About this role
Oracle is a leading technology company that brings together data, infrastructure, applications, and expertise to drive innovation. The Systems Engineer role focuses on supporting the Health Information Exchange platform and ensuring system reliability, secure data exchange, and compliance with operational requirements.
Responsibilities:
- Support day-to-day operations of the HIE platform and infrastructure
- Monitor system health, performance, and uptime
- Troubleshoot interface errors, message failures, and data exchange issues
- Assist with system upgrades, patches, and configuration changes
- Support HL7, CCD, FHIR, and other interoperability standards
- Assist with onboarding new participants and connections
- Validate inbound/outbound data feeds
- Coordinate testing and production deployments
- Partner closely with the existing senior HIE engineer
- Provide cross-training and operational backup coverage
- Collaborate with data, security, and infrastructure teams
Requirements:
- Must reside in Missouri to support state program alignment and stakeholder coordination
- Support day-to-day operations of the HIE platform and infrastructure
- Monitor system health, performance, and uptime
- Troubleshoot interface errors, message failures, and data exchange issues
- Assist with system upgrades, patches, and configuration changes
- Support HL7, CCD, FHIR, and other interoperability standards
- Assist with onboarding new participants and connections
- Validate inbound/outbound data feeds
- Coordinate testing and production deployments
- Partner closely with the existing senior HIE engineer
- Provide cross-training and operational backup coverage
- Collaborate with data, security, and infrastructure teams
- Provide support to internal users of Oracle Applications and legacy applications
- Respond to requests for support by users
- Test and coordinate testing of new releases of Oracle Applications
- Log bugs against applications and follow up with IT and Development
- Monitor future applications releases
- Train users on features of applications
- Maintain applications responsibilities based on work group of user
- Act as reporting resource
- Represent users at Data Center meetings, user meetings at quarter end and whenever necessary
- Support contracted reporting requirements and operational documentation