AmeriHealth Caritas is a mission-driven organization with over 30 years of experience in healthcare solutions. They are seeking a Senior Business Analyst to support network strategy efforts, ensuring operational readiness for new business initiatives and representing the Corporate Provider Network Management at stakeholder meetings.
Responsibilities:
- Develop and maintain reports to track overall Network activities, including RFP work, Readiness Reviews, and Issue and Risk Mitigation plans
- Conduct root cause analysis and recommend improvements. Present analysis, ideas, and positions clearly and convincingly in writing
- Create, monitor, and audit reports and data to ensure accuracy and data integrity. Identify issues in the data collection process and recommend preventive actions
- Provide input on network strategy efforts and new business initiatives/expansions to ensure operational readiness
- Represents CPNM at internal and external stakeholder meetings
- Act as a resource for functional areas, responding to network strategy initiatives and coordinating responses with other departments
- Communicate effectively, providing status updates and overall project status
- Coordinate activities with functional areas, lines of business, and markets to ensure schedules are met
- Monitor network activities to ensure quality, timeliness, and adherence to company goals and initiatives
- Meet defined delivery times for projects and quality commitments
- Maintain the Corporate Provider Network SharePoint site to support future initiatives and provide data in a usable format
- Update the site with standard documents, workflows, and processes
- Manage multiple priorities under time constraints
- Oversee internal project deliverables, stakeholder relationships, and project financials, including business impact
- Work on straightforward projects requiring evaluation of several factors
Requirements:
- Bachelor's Degree or equivalent work experience
- 3 or more years in a Business Analyst role
- 3 or more years in project management or a similar role/business (e.g., Managed Care)
- Proficient in extracting and analyzing data to generate actionable insights
- Capable of synthesizing and presenting information clearly and concisely, both in writing and verbally
- Attention to detail, organization, and communication skills are essential
- Ability to understand the bigger picture and how people, processes, and technology interconnect
- 5 years + experience in Tableau, and SQL is required
- Proficient with Microsoft Office products and Business Intelligence tools
- Intermediate proficiency in Excel is required
- Experience with Salesforce Reporting, workflow reporting preferred
- Advanced skills in Excel preferred