Engineer II Technology

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Engineer II, Artiva HCx is responsible for designing, developing, configuring, and supporting Artiva HCx solutions, focusing on client implementations, integrations, and data processing while mentoring junior team members.

Responsibilities:

• Lead or co-lead design and delivery for Artiva HCx development, configuration, and implementation efforts, including estimation, technical approach, and risk identification
• Build and enhance interfaces, workflows, scripting/automation, segmentation filters, and UI/UX components in alignment with business requirements and product standards
• Develop, maintain, and support integrations between client systems, Artiva HCx, and third-party vendors (e.g., API- and file-based integrations)
• Contribute to the design, development, and iteration of agentic/AI-assisted capabilities (where applicable), including prompt/workflow design, evaluation, guardrails, and operationalization within supported environments
• Design and maintain data models, queries, and relational database objects required to support changing business needs; troubleshoot data issues and optimize performance
• Contribute to specifications, technical documentation, test plans, and release notes; apply development best practices and participate in peer reviews and quality gates
• Diagnose and resolve complex issues across application logic, workflows, interfaces, and data pipelines; identify root cause and implement sustainable fixes
• Oversee and support QA for client implementations, interfaces, data processing, and error resolution; validate outcomes against requirements and coordinate remediation as needed
• Present key findings, recommend enhancements, and collaborate cross-functionally to strengthen Artiva HCx capabilities, reliability, and maintainability
• Serve as a primary respondent for Artiva HCx inquiries, including business file import/export processes, workflow behavior, and integration troubleshooting
• Collaborate with internal teams and external clients to respond to evolving needs, translate requirements into technical solutions, and expand product capabilities
• Train and provide guidance to junior development staff through coaching, documentation, and review of work products
• Apply working knowledge of operating systems, networking fundamentals, hardware, and IT infrastructure concepts to support troubleshooting and implementation activities

Requirements:

• 3+ years of Artiva HCx experience
• 3+ years of C#/.NET experience
• REST API development experience
• Bachelor's degree in Computer Science (or related field) with emphasis in application development, from an accredited college or university (or equivalent practical experience, where permitted)
• 3+ years of experience with object-oriented development, SQL, and relational database theory
• Ability to work independently and in a team-based, fast-paced environment
• Strong technical, analytical, and financial aptitude
• Excellent written and verbal communication skills
• Knowledge of Revenue Cycle Management, collections, healthcare financial workflows, or related financial industries
• Experience with interface development patterns (file-based and API-based), workflow engines, scripting/automation, segmentation filters, and UI/UX enhancements within Artiva HCx
• Experience in creating complex AI agents that enhance customer experience and workflow management
• Experience with implementation support, QA validation, and production support in a client-facing environment
• Familiarity with security, data handling, and interoperability best practices