Azure Cloud Engineer I

Cincinnati Children's Hospital Medical Center is dedicated to improving children's health through innovative technology. As a Cloud Engineer I, you will build, support, and optimize secure cloud environments that enhance patient care and drive digital transformation across the organization.

Responsibilities:

• Assist with application build, product configuration, unit testing, and production deployment
• Develop an understanding of cloud architecture across diverse areas including application development, identity and access management, network management, storage and data access management and cloud security
• Support solutions architecture for private, public and hybrid cloud models, including IaaS, PaaS, SaaS and other cloud services
• Develop knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, containerization, orchestration, elastic scalability)
• Participate in analyzing, designing, implementing, and maintaining moderately complex systems that greatly improves clinical care and patient management
• Support system testing
• Document testing outcomes
• Work to develop technical solutions
• Work to design, write, and prepare complete user and technical documentation
• Analyze existing documentation and provide corrections and enhancement
• Utilizes Development lifecycle process, operating procedures and documentation to implement and support system solutions
• Participate in providing technical support and problem resolution assistance for production and process issues
• Troubleshoot and decipher error messages
• Identify required resources to resolve minor to midsized issues
• Utilizes appropriate Change Control methods to implement system solutions
• Serve as a resource person for and as a liaison between Cincinnati Children's departments and Information Services
• Support departmental efforts to improve customer satisfaction
• Evaluate and monitor system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies
• Participate in on-call support rotation and handle incident resolution, problem determination and resolution during that time
• Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education
• Develop and maintain positive relationships, both internal and external to CCHMC
• Motivate people and encourage teamwork
• Work well with others and fosters a positive team environment
• Prepare oral and written presentations
• Conduct and participate in instructional seminars
• Develop expertise in several Cincinnati Children's computer-based systems
• Perform other duties as assigned

Requirements:

• Bachelor's degree OR equivalent combination of education and experience
• 0+ years of work experience in a related job discipline
• Familiarity with the following Azure services: Entra ID, Azure Database Service, Azure VMs, Azure Container Apps, Azure Functions, Blob Storage, Azure Monitor
• Familiarity with Infrastructure as Code concepts and principles
• Familiarity with CICD and DevOps concepts and principles