Microsoft 365 Engineer II

AIS is a mission-driven company that values collaboration and continuous growth. They are seeking a mid-level Microsoft 365 Engineer to support and implement Microsoft 365 messaging, identity, and migration solutions, primarily focusing on Exchange Online and hybrid environments.

Responsibilities:

• Engineer, configure, and support Exchange Online environments within Microsoft 365 tenants
• Assist with design, implementation, and administration of Exchange Hybrid configurations between on-premises Exchange and Exchange Online
• Configure and maintain mail flow components including connectors, accepted domains, remote domains, transport rules, and mail routing policies
• Support identity integration across Microsoft 365 and hybrid environments, including Entra ID synchronization, federation concepts, authentication flows, and directory object management
• Execute mailbox, archive, distribution group, shared mailbox, and resource mailbox migration activities using Microsoft-native and approved third-party tools
• Perform tenant onboarding, domain configuration, DNS cutover support, and migration readiness assessments
• Troubleshoot issues related to hybrid mail flow, free/busy, autodiscover, authentication, directory synchronization, and mailbox provisioning
• Support migration planning and execution for Exchange mailbox moves, tenant consolidations, cutover migrations, staged migrations, and hybrid migrations
• Develop migration runbooks, standard operating procedures, validation plans, rollback procedures, and technical documentation
• Support implementation and troubleshooting of Microsoft 365 security features related to messaging and identity, such as MFA, conditional access dependencies, and basic email protection controls

Requirements:

• 3–6 years of experience administering and engineering Microsoft 365 and Exchange environments
• Hands-on experience with Exchange Online administration and Exchange hybrid deployments
• Working knowledge of Microsoft Entra ID, Azure AD Connect / Entra Connect, identity synchronization, and hybrid identity concepts
• Experience supporting one or more enterprise messaging migration efforts involving Exchange Online
• Familiarity with mail routing, SMTP, DNS records, message hygiene concepts, and hybrid mail flow troubleshooting
• Experience managing recipients, mailboxes, distribution groups, shared mailboxes, and Exchange policies
• Proficiency with PowerShell for Microsoft 365, Exchange Online, and administrative automation
• Experience with Exchange Server administration in support of hybrid coexistence
• Experience with Microsoft 365 migration tools and third-party migration platforms
• Familiarity with Microsoft Purview, retention policies, litigation hold, and compliance considerations related to mailbox migrations
• Understanding of conditional access, modern authentication, and legacy authentication dependencies
• Microsoft certifications such as Microsoft 365 Administrator, Messaging, Identity, or related Azure certifications