Staff Product Manager

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. The Senior Product Manager will lead the Builder Experience within the Incentive Compensation Management product line, focusing on making complex tasks intuitive and scalable for customers.

Responsibilities:

• Own the Builder Experience roadmap - define and deliver the vision for how customers model and operationalize their incentive compensation plans
• Deeply understand user workflows - partner closely with customers, CX, and Solution Architects to identify friction points in how admins and builders create, test, and maintain plans
• Balance intuitiveness with power - design solutions that make modeling logic and workflows feel simple without limiting advanced capabilities required by enterprise clients
• Collaborate across teams - work hand-in-hand with engineering, design, and GTM to bring features from concept to launch, and ensure smooth adoption across customers
• Champion platform thinking - ensure your solutions integrate seamlessly with the broader ecosystem of modeling products, leveraging shared objects, reusable components, and consistent UX patterns
• Drive clarity and execution - define crisp problem statements, measurable outcomes, and success criteria; ensure delivery aligns with broader company goals

Requirements:

• 6-8+ years of product management and or domain-relevant experience, ideally with data-modeling, workflow automation, or enterprise SaaS products
• A track record of shipping complex, technical products that balance power and usability - experience in areas like modeling interfaces, configuration tools, or workflow design is a plus
• Strong customer empathy and curiosity - you go deep to understand user intent, edge cases, and business context
• Strong product sense paired with systems thinking - you can reason about both UI/UX details and underlying architecture
• Excellent written and verbal communication skills - able to synthesize complexity into clarity for cross-functional partners
• Comfort with hands-on collaboration in Figma, user sessions, and with engineering on implementation details
• A bias toward action - thrives in ambiguous, fast-moving environments where clarity emerges through doing