Product Manager, Consumer Lending Technology

MeridianLink is a leading provider of consumer lending technology, and they are seeking a strategic, technically fluent Product Manager to join their Consumer product team. In this role, the PM will own a defined area of the consumer lending experience, collaborating with various teams to deliver impactful improvements for financial institutions and borrowers.

Responsibilities:

• Own the roadmap for your product area within MeridianLink Consumer, from discovery through delivery and iteration
• Lead continuous discovery through customer interviews, usage analytics, and collaboration with financial institution partners to identify high-value problems worth solving
• Write crisp, well-reasoned PRDs and user stories that give engineering teams the clarity they need to build with confidence
• Drive agile delivery ceremonies and maintain a healthy, well-prioritized backlog aligned to team OKRs
• Define and monitor product KPIs for your area, using data to inform prioritization and demonstrate business impact
• Work closely with fellow PMs on the Consumer team to ensure coherence across product areas and alignment on platform-level decisions
• Partner with Engineering, UX, Sales, Customer Success, and Compliance to drive alignment and unblock delivery
• Serve as the product expert for your domain — representing customer needs internally and translating them into clear requirements
• Contribute to team-level strategy discussions and help shape the broader Consumer product roadmap over time
• Identify opportunities to incorporate modern capabilities — such as AI/ML-assisted decisioning, intelligent automation, and API extensibility — into your product area
• Stay current on consumer lending trends, fintech competitive dynamics, and regulatory developments (CFPB, TILA, ECOA, fair lending) relevant to your domain
• Champion thoughtful UX and API-first design patterns that keep MeridianLink Consumer competitive with emerging fintech challengers

Requirements:

• 2+ years of product management experience
• Proven track record of owning a product area end-to-end — discovery, definition, delivery, and iteration
• Experience managing API-integrated software products with multiple stakeholder groups
• Strong command of agile methodologies and modern product discovery practices (Jobs-to-Be-Done, continuous discovery, etc.)
• Analytical mindset — comfortable using data and product analytics tools to drive decisions and measure outcomes
• Exceptional written and verbal communication skills; able to simplify complexity and align diverse stakeholders
• Deep customer empathy — you've invested real time understanding users and translated those insights into shipped improvements
• Domain experience in consumer lending, loan origination systems (LOS), or financial institution software
• Familiarity with API/integration products — you understand developer needs and how platform extensibility creates value
• Exposure to AI/ML in product contexts — you've thought carefully about where intelligent automation adds genuine value vs. hype
• Experience working with or selling to banks, credit unions, or other regulated financial institutions
• Working knowledge of consumer lending regulations (TILA, ECOA, fair lending, CFPB guidance)