Front is a customer operations platform designed for B2B complexity, ensuring that teams, tools, and customer conversations are synchronized. As a Partner Solutions Engineer, you will develop technical expertise and work with partners to implement product solutions that enhance Front’s platform and drive successful joint outcomes.
Responsibilities:
- Build strong relationships with partner pre-sales, delivery, and technical teams
- Enable partners to confidently position, demo, and implement Front
- Deliver partner trainings, workshops, and technical certifications
- Act as the primary technical point of contact for channel partners
- Partner with Channel Account Managers and Account Executives on partner-led and co-sell opportunities
- Support partners in engaging prospects and customers to maximize value and close new business
- Join partner-led calls to provide technical validation and solution design
- Work with partners and customers to understand and validate technical requirements
- Customize and deliver partner-enabled product demonstrations tailored to specific use cases
- Guide partners in building compelling technical narratives and ROI articulation
- Develop deep expertise in Front’s APIs and integration ecosystem
- Help partners design scalable solutions integrating Front with third-party systems
- Provide architectural guidance and best practices
Requirements:
- 4–7 years of experience in solutions engineering, architecture, or partner/customer-facing roles in SaaS
- Experience working with channel partners, resellers, or system integrators
- Proven success supporting co-sell or partner-led sales motions
- Strong understanding of software design principles and integrations
- Experience with APIs and building solutions across multiple systems
- Ability to communicate complex technical concepts to both technical and non-technical audiences
- Experience with AI-powered features and ability to explain their value and limitations
- Strong collaboration skills across internal teams and external stakeholders
- Willingness and flexibility to travel for conferences and partner events as needed