Partner Solutions Engineer

Front is a customer operations platform designed for B2B complexity, ensuring that teams, tools, and customer conversations are synchronized. As a Partner Solutions Engineer, you will develop technical expertise and work with partners to implement product solutions that enhance Front’s platform and drive successful joint outcomes.

Responsibilities:

• Build strong relationships with partner pre-sales, delivery, and technical teams
• Enable partners to confidently position, demo, and implement Front
• Deliver partner trainings, workshops, and technical certifications
• Act as the primary technical point of contact for channel partners
• Partner with Channel Account Managers and Account Executives on partner-led and co-sell opportunities
• Support partners in engaging prospects and customers to maximize value and close new business
• Join partner-led calls to provide technical validation and solution design
• Work with partners and customers to understand and validate technical requirements
• Customize and deliver partner-enabled product demonstrations tailored to specific use cases
• Guide partners in building compelling technical narratives and ROI articulation
• Develop deep expertise in Front’s APIs and integration ecosystem
• Help partners design scalable solutions integrating Front with third-party systems
• Provide architectural guidance and best practices

Requirements:

• 4–7 years of experience in solutions engineering, architecture, or partner/customer-facing roles in SaaS
• Experience working with channel partners, resellers, or system integrators
• Proven success supporting co-sell or partner-led sales motions
• Strong understanding of software design principles and integrations
• Experience with APIs and building solutions across multiple systems
• Ability to communicate complex technical concepts to both technical and non-technical audiences
• Experience with AI-powered features and ability to explain their value and limitations
• Strong collaboration skills across internal teams and external stakeholders
• Willingness and flexibility to travel for conferences and partner events as needed