Project Manager, Stop Loss Renewal Strategy

Crumdale Specialty is a diversified insurance firm providing custom, self-funded healthcare solutions to a limited distribution network. The role involves leading and coordinating renewal initiatives within stop loss renewal operations, managing complex processes, and improving workflows across the organization.

Responsibilities:

• Manage end-to-end renewal initiatives, including ongoing renewal review and change processes, lead sales and underwriting to executive directed outcomes, develop and support process improvements, and apply organizational-driven changes
• Work closely with leadership, underwriting, clinical, Rx, sales, and account management teams to gather requirements, strategize on outcomes, and finalize deliverables; facilitate departments adherence and support of timely corporate initiatives, related stop loss renewal processes
• Analyze risk factors associated with renewal outcomes, develop strategies to mitigate potential losses and issues, and provide financial recommendations to foster retention and compliance
• Identify opportunities to continually improve and streamline the renewal workflow, enhance efficiency, and ensure adherence to company guidelines and policies
• Maintain clear and consistent communication with all stakeholders, providing regular updates on renewal progress, challenges, and outcomes
• Facilitate training sessions and develop documentation to support the implementation of improved renewal processes or systems

Requirements:

• Bachelor's degree in Business, Finance, Insurance, or a related field desirable
• 5+ years underwriting in medical stop loss underwriting in renewal operations
• 2+ years project management experience
• Strong understanding of medical stop loss underwriting principles, risk assessment techniques, and stop loss products
• Proficiency in Microsoft program suite with special focus on excel and access database/underwriting systems
• Applied project management tools (e.g. MS Project, Jira, Asana)
• Excellent analytical and problem-solving skills
• Outstanding verbal and written communication skills
• Demonstrated ability to lead cross-functional teams
• Ability to manage multiple renewal-related initiatives simultaneously
• Ability to drive improvements to completion