Job Developer / Business Services Representative (Employment & Training Analyst, Senior)

Job Code: 92020 Salary Grade: 17 FLSA: Exempt 

Salary Range $52,266 - $68,207 - $84,148

Essential Duties and Responsibilities

Employer Engagement and Business Services

• Develop and maintain strong working relationships with employers throughout DeKalb County and the Metro Atlanta region. 
• Conduct outreach to businesses to identify hiring needs, skill gaps, and workforce challenges. 
• Promote available workforce services including candidate referrals, recruitment support, On-the-Job Training (OJT), customized training, incumbent worker training, apprenticeships, and subsidized work experiences. 
• Educate employers on available workforce incentives and participation opportunities through DeKalb WORKS and WIOA programs. 
• Coordinate employer participation in hiring events, sector partnerships, and workforce initiatives. 

Job Development and Placement

• Identify and secure employment opportunities for Adult, Dislocated Worker, Youth, and special population participants. 
• Match qualified participants with employment openings based on skills, credentials, career goals, and employer needs. 
• Conduct targeted job development for participants with barriers to employment. 
• Assist participants in preparing for interviews, employer expectations, and job retention. 
• Coordinate direct employer interviews, recruitments, and placement activities. 

Work-Based Learning and Sector Partnerships

• Develop work experiences, internships, apprenticeships, and transitional employment opportunities. 
• Support strategic partnerships in high-demand sectors such as healthcare, information technology, skilled trades, logistics, and business services. 
• Collaborate with education and training providers to align participant preparation with employer demand. 

Program Coordination and Performance

• Maintain employer service records, placement outcomes, and activity documentation in the workforce case management system. 
• Ensure performance outcomes support WIOA and DeKalb WORKS goals related to employment, retention, and employer engagement. 
• Prepare reports on employer contacts, job placements, sector engagement, and business outcomes. 
• Participate in internal workforce planning, employer strategy meetings, and performance reviews. 

Community and Partner Engagement

• Represent WorkSource DeKalb at employer meetings, business forums, chambers, and workforce events. 
• Collaborate with economic development agencies, community organizations, and workforce partners. 
• Support countywide workforce initiatives that strengthen DeKalb’s labor force and employer pipeline. 

Minimum Qualifications

• Bachelor’s degree in workforce development, business administration, public administration, human services, or related field preferred. 
• Minimum of 3 years of experience in workforce development, employer relations, recruiting, staffing, or business services. 
• Knowledge of employer engagement strategies and labor market trends. 
• Strong presentation, relationship-building, and communication skills. 
• Ability to work effectively with diverse employers and participants. 

Preferred Knowledge

• Knowledge of Georgia Department of Labor workforce systems and WIOA regulations 
• Understanding of labor market sectors in Metro Atlanta 
• Experience with case management systems and workforce reporting 
• Familiarity with work-based learning models and employer incentives