
Provides basic account and payment services with improved accuracy in accordance with bank procedures. Provides legendary service to meet the needs and expectations of the customer. Contributes to a team environment by accomplishing bank and branch results.
DUTIES, SCOPE, RESPONSIBLIITIES & AUTHORITY:
Accurately counts, checks, and reconciles coins, currency, and transactions. Assists other tellers as needed. Responsible for following branch control and cash handling procedures. Interacts with other bank employees to complete customer and employee requests. Provides Legendary Service to customers, and coworkers, while establishing strong relationships. Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives. Accountable for other tasks as directed.
Reports to Branch Manager. Work is reviewed by Branch Manager. Daily direction on work comes from various supervisory staff.
QualificationsHigh School diploma or GED. Successful completion of in-house training programs.
Ability to lift 60 lbs. Ongoing education to stay abreast of products and services to make effective referrals. Cash handling and computer skills are needed. Good interpersonal communication is required. High level of attention to detail. Ability to handle highly confidential customer account information. Computer skills (email, printer, copy), including,
Image Scanner, Cash Counting Machine, Cash Dispensing Machine and Coin Counter.
This position is through the Flourish Program Partnership.