Retail Shift Supervisor

Job Purpose or Objective(s): Maintain the highest priority of Guest Service Standards by assisting with merchandising, sales, and maintaining all Travel Plaza Standards. Help train new associates. You will report to Retail Management.

Pay Rate: $16.00 per hour | Full-Time | Variable Days, 10:45p-7:15a

Weekly Earned Wage Access is an option for this position. 

Primary Tasks:

• You will train Guest Services Standards and assist with all guest's needs, responding to questions, resolve issues, and offer sales suggestions. Maintain all payment procedures by SOP standards.
• Oversee compliance with state and federal laws and Nation policy regarding the sale of alcohol and tobacco products, check identification by transaction.
• Protect all store inventory and equipment from theft and damage.
• Perform merchandising responsibilities including making shelf labels, ordering, maintaining appropriate levels for deli sales, upkeep of service area and sales floor.
• Ensure all purchases are tendered into the register system, sack and receipt offered to Guest, with parting pleasantry.
• You will complete Operations Checklist and work with associates to maintain Travel Plaza Standard's by performing responsibilities including sweeping, mopping, dusting, and cleaning both interior and exterior of the Travel Plaza.
• Report suspicious behavior or violations of rules and regulations to the proper authority.
• Maintain Beginning and Ending shift cash handling SOP procedures. Report discrepancies to General Manager.
• You will perform Shift Supervisor responsibilities in the absence of the Manager/Assistant Manager
• We ask that physical maintenance and sanitation of the facility therefore Shift Supervisors are to maintain the facility by being interactive and hands on with all cleaning, maintenance, and sanitation procedures.
• Perform other tasks as assigned.

Required Education and experience:

• Food Handler Certification
• Trendar user experience
• Exceptional customer service and required.
• for team members.
• Ability to be on feet 6+ hours per shift
• Ability to lift at least 50 lbs.
• Three (3) months of retail experience in a cash handling position

 

• You will train Guest Services Standards and assist with all guest's needs, responding to questions, resolve issues, and offer sales suggestions. Maintain all payment procedures by SOP standards.
• Oversee compliance with state and federal laws and Nation policy regarding the sale of alcohol and tobacco products, check identification by transaction.
• Protect all store inventory and equipment from theft and damage.
• Perform merchandising responsibilities including making shelf labels, ordering, maintaining appropriate levels for deli sales, upkeep of service area and sales floor.
• Ensure all purchases are tendered into the register system, sack and receipt offered to Guest, with parting pleasantry.
• You will complete Operations Checklist and work with associates to maintain Travel Plaza Standard's by performing responsibilities including sweeping, mopping, dusting, and cleaning both interior and exterior of the Travel Plaza.
• Report suspicious behavior or violations of rules and regulations to the proper authority.
• Maintain Beginning and Ending shift cash handling SOP procedures. Report discrepancies to General Manager.
• You will perform Shift Supervisor responsibilities in the absence of the Manager/Assistant Manager
• We ask that physical maintenance and sanitation of the facility therefore Shift Supervisors are to maintain the facility by being interactive and hands on with all cleaning, maintenance, and sanitation procedures.
• Perform other tasks as assigned.

• Food Handler Certification
• Trendar user experience
• Exceptional customer service and required.
• for team members.
• Ability to be on feet 6+ hours per shift
• Ability to lift at least 50 lbs.
• Three (3) months of retail experience in a cash handling position